Experience the SYNERGY HomeCare difference, where we are united under one purpose: bringing wholehearted, life‑energizing care to as many people as possible on their terms, in their own homes. And that starts with compassionate, detail‑oriented, care‑minded people like YOU.
When you join the SYNERGY HomeCare team, you will feel appreciated, recognized, and rewarded for the meaningful work you do. Our promise to clients is to provide full support for fuller lives and that begins with having someone like you guiding them through the intake process and ensuring they are matched with the right caregivers.
Enjoy serving others
Have a big heart with a lot of love to share
Excel at helping clients find the care they need
Pay close attention to details
Enjoy building relationships with clients and caregivers
Thrive in a role that requires communication, coordination, and problem‑solving
If you answered yes, we would love to meet you. We are seeking an Intake & Scheduling Coordinator to join our independently owned and operated national agency. In this role, you will support both client intake and caregiver scheduling, helping create a world of care at home for people of all ages and abilities.
Competitive pay ranges between ($20 to $23/hour)
Bonus opportunities
Liability Insurance, Workers’ Compensation coverage, and unemployment insurance
Mileage compensation
Communicate with prospective clients and families
Manage client intake calls and gather essential information
Provide exemplary customer service and support
Assist with home assessments and office tasks as needed
Schedule caregivers with clients and communicate updates to all parties
Confirm and update caregiver availability, including vacation, sick time, and holidays
Document caregiver skills and attributes to ensure strong client‑caregiver matching
Follow up with new caregiver hires to explain scheduling processes
Build and maintain strong rapport with caregivers and clients
Conduct new-hire orientation and assist with training
Experience: One year in a home care setting preferred
Education: High school diploma
Skills: Exceptional customer service, time management, communication, and organizational skills
Characteristics: Self‑motivated, autonomous, willing to learn, and able to thrive in a fast‑paced environment
If you would like to join our outstanding team at SYNERGY HomeCare, apply today!
