The Spring is hiring a part time Advocate Support for Friday and Saturday from 11pm-7am
The Spring is a faith-based service provider, shelter, and advocacy organization for survivors of domestic violence, sexual assault, stalking, and human trafficking. We offer a safe home and supportive services that assist survivors and their children on their journey out of abuse.
Advocate Support staff are responsible for assisting victims/survivors of domestic and sexual assault, human trafficking and stalking within the Crisis shelter program through advocacy victim centered and trauma-informed care services, providing resources, and referrals specific to guest services.
This support role ensures efficiency in daily operations of the shelter and helps maintain a client-centered environment.
DUTIES AND RESPONSIBILITIES:
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Answer calls on the crisis line, provide crisis Intervention Information, safety planning and advocacy to caller; complete required intake documentation
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Perform day-to-day shelter operations, advocacy and victim-centered, trauma-informed care services for guests
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Provide supportive services to program participants including but not limited to immediate needs, referrals, crisis intervention and emergency assistance, etc.
- Maintain a working knowledge of resources and services available in the communities served
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Document all information regarding crisis calls and direct services as required by policy and procedure
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Assist in creating a positive cultural environment of personal leadership, communications and teamwork within the shelter and throughout the organization
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Transport guests in The Spring vehicle as needed
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Monitor Entry and exit of guest and visitor traffic
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Assist in daily charting on guests in specific files
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Support meal preparation, transportation, children's activities, program specific events and monitor guest activity as needed
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Be available for emergencies and respond accordingly
QUALIFICATIONS:
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High School Diploma or equivalent
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Experience in domestic violence or sexual assault field, volunteer experience, or related experience is suggested
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Experience working with diverse people and groups
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Must be able to sign The Spring's Statement of Faith
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Must have valid Oklahoma driver's license
KNOWLEDGE, ABILITIES, AND SKILLS:
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Knowledge and understanding of domestic violence, sexual assault and child abuse issues and trends
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Able to successfully handle multiple demands and perform effectively despite changing priorities
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Willing and able to develop relationships with guests and their children within professional boundaries
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Ability to respond to physical emergencies, including immediate evacuation of buildings and potential client medical and behavior situations
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Ability to maintain client confidentiality
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Willing and able to work both independently and as a team member
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Ability to excel in results-oriented, challenging environment; demonstrate flexibility while keeping attention to detail
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Excellent oral, written, and interpersonal communication skills
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Strong organizational, analytical, and problem-solving skills; ability to handle multiple priorities.
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Ability to manage and resolve conflict
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Excellent initiative, integrity and strong sense of professionalism
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Proficiency in office software, such as Microsoft Office 365 products
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Ability to excel in results-oriented, challenging environment
The Spring is committed to providing a benefits package that strives to meet the needs of its employees and their dependents. Part time employees receive mental health days along with holiday/floating holiday pay. You will also have the option to participate in the 401k plan.
The Spring is proud to be an equal opportunity employer
Male/Female/Disabled/Veteran
