As a Case Manager, you will serve as a trusted partner and advocate for Veterans as they navigate housing, healthcare, employment, benefits, and other essential services. Through a trauma-informed and Veteran-centered approach, you will help individuals identify goals, overcome barriers, and build a foundation for long-term stability.
What You'll Do
- Build supportive relationships with Veterans and provide individualized case management services.
- Conduct assessments and develop personalized service plans that promote housing stability and self-sufficiency.
- Connect Veterans with healthcare, behavioral health, substance use treatment, employment services, benefits, and community resources.
- Support Veterans in securing and maintaining permanent housing.
- Collaborate with VA partners, community providers, landlords, and internal Harbor Care programs to coordinate services.
- Advocate for Veterans and help remove barriers to housing, healthcare, and other critical supports.
- Maintain accurate documentation and ensure compliance with VA Grant and Per Diem (GPD) program requirements.
- Participate in team meetings, case reviews, and collaborative planning efforts.
- Help create a safe, respectful, and welcoming environment where Veterans feel supported and empowered.
At Harbor Care, every interaction matters. We are committed to treating every client with dignity, respect, and compassion while delivering the highest quality of service.
Travel is required between our Nashua and Manchester sites
What We're Looking For
- Associate degree in Social Work, Human Services, Psychology, or a related field; equivalent education and experience may be considered.
- At least one year of experience working with Veterans, individuals experiencing homelessness, or other vulnerable populations.
- Strong communication, relationship-building, and advocacy skills.
- Excellent organizational and documentation abilities.
- Ability to work independently while contributing to a collaborative, multidisciplinary team.
Preferred Qualifications
- Experience working with Veterans and understanding of military culture.
- Knowledge of VA programs, Veteran benefits, and community resources.
- Experience with HMIS or similar case management and reporting systems.
- Familiarity with trauma-informed care and housing-focused service delivery.
Are you passionate about helping Veterans build stable, independent lives? Harbor Care is seeking a compassionate and dedicated Case Manager – Veterans Transitional Housing to join our mission-driven team. In this role, you will work directly with Veterans who are transitioning from homelessness to permanent housing, providing individualized support, advocacy, and resource coordination that empowers lasting success.
This is more than a case management position, it's an opportunity to make a meaningful difference every day while working alongside a team committed to ending Veteran homelessness in New Hampshire.
Why Harbor Care?
Harbor Care is an innovative nonprofit organization dedicated to ending homelessness and improving lives throughout New Hampshire. Through housing, healthcare, behavioral health services, substance use treatment, and supportive services, we help individuals and families achieve stability and independence.
We believe our employees are our greatest asset. That's why we offer:
- Medical and dental insurance with generous employer contributions
- 401(k) with employer match
- Vision and life insurance options
- Generous paid time off and holiday schedule
- Employee Assistance Program
- Opportunities for professional growth and advancement
If you're looking for a career where your work has purpose and your impact is visible every day, we'd love to hear from you.
