Job Summary
We are seeking an energetic and detail-oriented Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer support, and ensure smooth administrative workflows. Your positive attitude and organizational skills will help create a professional and friendly environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a dynamic team.
Duties
- Greet visitors, clients, and staff with professionalism and enthusiasm, ensuring a warm first impression
- Answer multi-line phone systems promptly and courteously, directing calls efficiently
- Manage appointment scheduling and calendar management using productivity software such as Microsoft Office and Google Workspace
- Perform data entry tasks accurately, including filing, record keeping, and updating databases like QuickBooks or similar accounting tools
- Handle clerical responsibilities such as proofreading documents, managing correspondence, and organizing files
- Support office management tasks including supply inventory, mail distribution, and maintaining a clean reception area
- Provide excellent customer service by addressing inquiries promptly and professionally, ensuring customer support standards are met or exceeded
Requirements
- Proven experience in office administration or front desk roles with strong clerical skills
- Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and familiarity with productivity software
- Experience with multi-line phone systems and phone etiquette to handle high call volumes effectively
- Bilingual abilities are highly desirable to serve diverse client needs effectively
- Strong organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment
- Technical proficiency in data entry, filing systems, bookkeeping, and calendar management tools such as Google Calendar or Outlook Calendar
- Excellent customer service skills with a friendly demeanor and professional appearance
- Previous experience as a dental receptionist, medical receptionist or personal assistant is a plus but not required
- Ability to perform typing quickly with high accuracy; proofreading skills are beneficial
- Knowledge of office management procedures including filing systems, clerical practices, and administrative support functions
Join us as a Front Desk Agent to be the welcoming voice of our organization! Your enthusiasm, organizational prowess, and dedication to exceptional service will help foster a positive environment for everyone who walks through our doors. This paid role is perfect for someone eager to grow their administrative expertise while making a meaningful impact every day.
Pay: $15.50 - $16.00 per hour
Work Location: In person
