Carla Cafe has been serving our community since May 2020 and has now expanded to a new location in Century City. We're looking to expand our team by including a Front of House Attendant who takes pride in maintaining clean, well-kept dining and seating areas.. This role will often interact directly with customers and and bring joy to their day.
To succeed in this role, you’ll take ownership of the space—keeping it consistently clean, organized, and guest-ready without needing direction. Our location serves a high volume of corporate guests, so attention to detail matters; every table should feel fresh, comfortable, and spotless for the next person. You bring strong customer service instincts, are comfortable working a flexible schedule, and understand that this role is hourly (non-tipped). Above all, your work directly contributes to a seamless, high-quality guest experience.
Cleaning Responsibilities
- Continuously monitor the dining room for table turnover needs.
- Clear, wipe, and sanitize tables immediately after guests leave.
- Reset tables (aligned chairs, clean/dry surfaces, no debris).
- Sweep and spot clean floors throughout service, especially high-traffic areas.
- Immediately address spills and hazards.
- Maintain surrounding areas: condiment stations, trash zones, entryway.
- Monitor and empty trash before overflow; replace liners promptly.
- End-of-shift cleaning: mopping, wiping down tables, emptying trash, and preparing the space for the following shift.
Grab-and-Go Stocking
- Keep all grab-and-go items fully stocked, organized, and front-facing.
- Follow FIFO (first in, first out) when restocking.
- Monitor levels continuously and restock before items run out.
- Ensure proper labeling, packaging integrity, and presentation standards.
- Pull and report any expired or compromised product.
- Communicate low stock or outages proactively.
Guest Support
- Stay visible and available in the dining area.
- Assist guests with basic needs (utensils, napkins, directions).
- Maintain clear pathways and a welcoming environment.
Operational Discipline
- Operate with constant awareness—no idle time.
- Prioritize dynamically: safety/cleanliness → guest-facing readiness → stocking.
Minimum Requirements
- Must be at least 18 and authorized to work in the U.S.
- High school diploma or equivalent.
- Able to stand and walk for extended periods throughout a shift
- Able to bend, squat, twist, and reach overhead or below waist regularly
- Able to lift and carry up to 50 lbs (e.g., milk crates, coffee bags, trash bins)
- Comfortable using step stools and navigating stairs or uneven surfaces as needed
- Must show proficiency in spoken English
Perks
- One (1) Free meal and beverage per shift
- Discounts on merchandise
Job Types: Full-time, Part-time
Pay: $18.00 - $18.50 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
