Job description
Responsibilities:
- Provide pre-sales technical support for industrial IoT product solutions, including intelligent gateways, remote monitoring systems, and cloud-based SCADA.
- Assist the sales team in developing market segments related to industrial automation.
- Conduct training for System Integrators (SI), the sales team, and channel partners on InHand Networks products and solutions.
- Design solution architecture and engage in technical writing for industrial solutions, including crafting solution proposals, technical articles, training materials, etc.
- Collaborate with marketing, product management, R&D, internal IT, and logistics teams.
- Undertake additional responsibilities as assigned by the company's management.
Qualifications:
- A university degree in Electrical Engineering (EE) or Industrial Engineering, supplemented with relevant experience.
- Strong interpersonal and communication skills.
- Experience and knowledge in industrial automation are highly desirable.
- Proficiency in IP networking; a CCNA certification or higher is a significant asset.
- Exceptional customer service skills and a customer-centric mindset.
- Proactive and capable of thriving in a dynamic, fast-paced work environment.
- Fresh graduates demonstrating strong potential are also encouraged to apply.
Job Type: Full-time
Pay: $65,000.00 - $110,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Compensation Package:
Application Question(s):
- Do you have CCIE or CCNA certification?
Education:
Work Location: In person
