**This role is not open for submissions from outside staffing agencies**
Customer Service Representative II
What Brought You Here
- Pay:$23-$25/hour depending on experience
- Weekly pay every Friday!
- Bonus: Opportunities for monthly and quarterly bonus based on meeting production and safety goals
- Schedule: Monday to Friday; 7:00 AM to 4:00 PM
- Benefits starting DAY ONE!
Who You Are:
You are an experienced, mid-level Customer Service Representative II (CSR II) who is deeply dedicated to being responsive, reliable, and building strong, lasting relationships with Trulite customers. Operating with high integrity, respect, and a results-oriented mindset, and serve as a trusted voice of our organization. You are a proactive problem-solver who possesses the strong product knowledge and independence required to manage complex customer interactions, collaborate cross-functionally, and deliver a premier customer experience.
What You Will Be Doing:
Skills You Bring:
- 2-5 years of customer service or relevant experience and High School Diploma or equivalent required.
- Related glass and aluminum work experience preferred.
- Must be able to multi-task, be organized, efficient, and accurate.
- Must have excellent communication (written and oral), interpersonal, conflict management, and time management skills.
- Experienced user of Microsoft Office 365 suite.
- Listening skills and data collection with attention to detail are essential.
- Ability to calculate discounts, fractions, percentages, area circumference, and volume. Ability to apply concepts of basic algebra and geometry.
- Must pass criminal background check
Why Trulite:
Trulite offers the most comprehensive benefit coverage in the industry. We give our employees immediate access to health, dental, vision and life insurance benefits, as well as provide short/long-term disability coverage to protect you financially if you should incur a non-occupational illness or accident.
Stay with us for a year and your 401k employer match is 100% vested and immediately becomes part of your ever improving financial plan. This is also true for those who select and contribute to their Health Savings Account. We match on both employee and family coverage to help cover out-of-pocket expenses and if unused continues to grow until needed. The employer match for your HSA, if you choose to participate, is also vested immediately at 100%, improving your financial health.
Trulite bears most of the cost of your benefits. We structured these benefits because we care not only about your physical well-being but your financial health and welfare too. Let us show you why Trulite values you as an employee and how we will help you achieve financial independence.
We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.
