Job Overview
Our experienced team blends technology with high touch care to provide exceptional care to our patients. If you have a passion for caring for people and building strong relationships with patients and the team, we would love to hear from you.
We are seeking a highly skilled Dental Schedule Coordinator to join our dynamic dental team. The ideal candidate will possess a passion for delivering exceptional customer service, excellent administrative skills, and a strong understanding of dental terminology. In this vital role, you will be the first point of contact for patients, providing world-class care. Your energetic approach will ensure smooth daily operations, optimize patient flow, and enhance overall patient experience.
Responsibilities
- Create a warm and welcoming environment for our patients by building strong relationships and responding to patient needs
- Answer patient inquiries via phone, email, and text providing an exceptional experience to every patient
- Schedule patient appointments appropriately using the dental practice management software Open Dental
- Communicate with patients to collect necessary patient information such as health history, consents, insurance information and update their records accordingly
Skills
- Strong customer service skills with the ability to communicate effectively
- Proven experience in dental office management or clinic experience with strong knowledge of dental terminology
- Familiarity with EMR/EHR systems such as Open Dental or similar programs.
- Knowledge of HIPAA regulations to ensure patient confidentiality and data security..
- Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and typing accuracy (10 key typing).
- Experience with dental records management, clinic scheduling, dental administrative support, and front desk operations within a dental or healthcare environment.
- Exceptional organizational skills to handle multiple tasks efficiently while maintaining attention to detail in documentation review and filing.
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Work Location: In person
