Customer Sales Agent – Airport Only
*Night Shift & Weekends
Total Earning Potential: $45,000+ per year. This will include an hourly base rate plus uncapped incentive bonuses for sales upgrades and additional products.
Step increases at 6 months , and annually thereafter through 3rd anniversary
Do you enjoy working as a team in a fast-paced airport location where no two days are ever the same? Do you have a passion for customer service and sales? If this sounds exciting, we want you on our dynamic Hertz, Dollar, Thrifty Car Rental team! We are looking for enthusiastic, friendly individuals who enjoy engaging with customers and are eager to drive sales while offering outstanding service and focused on making every car rental experience memorable.
About This Role
As our Customer Sales Agent, you’ll be a friendly face greeting our customers and ensuring a smooth car rental transaction. You’ll be responsible for offering optional products to enhance each customer’s rental experience and also handle phone inquiries, address customer concerns, and guide customers through the rental transaction.
Responsibilities:
· Handle rental car transactions to accommodate our customers
· Use effective sales techniques to encourage customers to utilize service options
· Receive telephone calls and handle or pass along customer-related issues
· Complete, review and submit various reports to supervisor or manager
· Maintain and update rental agreement files
· Enter and maintain information in location logs
· Complete car exchange requests in computer system
· Communicate with shuttle drivers
· Perform additional responsibilities as assigned or required
About Us
GSP Transportation, Inc is the largest Hertz, Dollar, Thrifty licensee in North America operating on and off airport locations throughout Georgia, North Carolina, South Carolina, and Tennessee.
About Our Benefits
We offer a competitive and comprehensive benefits package designed to support our employees' health and wellbeing (based on eligibility requirements) including:
· Paid Time Off -16 hours at 3 months, 64 hours at 6 months, 120 hours at 1 year.
· Comprehensive Medical, Dental, & Vision Insurance
· Critical Illness and Accident Insurance
· Company-Paid Life and AD&D Insurance
· 401(k) with up to 4% company match
· Employee Assistance Program
· Holiday Pay
· Rental Discounts for employees and family members
· Training and Development
Minimum Qualifications
· High school diploma (or equivalent)
· Valid driver’s license
· At least 18 years old and legally authorized to work in the US
· Excellent communication skills
· Able to work all required shifts
· Excel at solving problems with precision, speed, and a positive attitude
· Basic computer skills including data entry, typing, and experience using Microsoft Word & Excel
· Enjoy working closely with fellow team members & customers
Equal Opportunity Employer
GSP Transportation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status or any other characteristic protected by federal, state, or local laws.
Pay: $15.00 - $17.50 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Preferred)
- Sales: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
