About the Role
As a Front Desk Concierge, you will play a key role in ensuring residents feel heard, supported, and valued. This position requires someone energetic, proactive, and capable of managing a high volume of resident interactions while maintaining professionalism and a positive attitude.
Primary Responsibilities
- Respond promptly to resident complaints, concerns, and service issues.
- Coordinate with on-site teams and vendors to ensure timely issue resolution.
- Follow up with residents on open work orders, service tickets, and community concerns.
- Assist residents with any immediate needs during your shift.
- Register vehicles for on-site and guest parking.
- Submit service requests on behalf of residents.
- Provide updates and answer questions regarding work orders and community items.
- Send resident communications as needed.
- Support various resident-related projects and tasks assigned by management.
Qualifications
- Minimum 2 years of customer service experience in a fast-paced environment (property management, hospitality, retail, restaurant, or similar).
- Strong ability to provide friendly, professional, and solution-driven customer service.
- Reliable mode of transportation.
- Ability to work evenings, weekends, and a flexible schedule as required.
- Ability to read, write, and speak English fluently.
- Preferred: Project management experience and/or property operations background.
Compensation & Benefits
Intempus offers a comprehensive and competitive total compensation package, designed to reward performance and support the long-term well-being of our team members.
Compensation
- Hourly Rate: $20.00 – $24.00 depending on experience and qualifications.
- Opportunities for performance-based bonuses.
Benefits
- Paid vacation, sick time, and company holidays.
- Medical, dental, vision, and life insurance options.
- Company-paid short- and long-term disability.
- HSA/FSA options.
- 401(k) plan with employer contribution.
- Commuter benefits, pet insurance, and additional consumer discounts.
- Professional development, leadership training, and opportunities for career growth.
Equal Employment Opportunity
Intempus is committed to fostering an inclusive workplace. We proudly provide equal employment opportunities to all employees and applicants. We prohibit discrimination or harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other status protected by law.
Pay: $18.00 - $20.00 per hour
Work Location: In person
