```Duties:```
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring all necessary information is obtained
- Handle guest inquiries and provide accurate information about hotel facilities and services
- Assist guests with luggage, transportation arrangements, and other requests
- Process payments and maintain accurate records of guest transactions
- Answer phone calls and direct them to the appropriate department or individual
- Maintain a clean and organized front desk area
```Experience:```
- Previous experience in a similar role is preferred but not required
- Familiarity with night audit procedures is a plus
- Knowledge of hospitality management software is beneficial
- Bilingual skills (multilingual) are an asset, especially if the hotel caters to international guests
- Excellent communication skills, both verbal and written
- Proficient in using phone systems and other office equipment
- Strong guest service skills with the ability to handle difficult situations with professionalism and empathy
- Attention to detail and ability to multitask in a fast-paced environment
As a Front Desk Agent, you will be the first point of contact for our guests. Your friendly demeanor, excellent communication skills, and attention to detail will contribute to creating a positive guest experience. If you have a passion for hospitality and enjoy working in a dynamic environment, we invite you to join our team.
Please note that this position may require working evenings, weekends, and holidays as per the hotel's operational needs.
If you meet the qualifications listed above and are interested in this opportunity, please submit your resume along with a cover letter detailing your relevant experience. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job Type: Part-time
Pay: $13.00 - $14.00 per hour
Benefits:
- Employee discount
- Free parking
- Relocation assistance
Work Location: In person
