Scope of Position
The Outdoors Restaurant Runner’s primary focus is to provide prompt, courteous and efficient food, and beverage service in a luxury brand inspired hotel environment where attention to detail is key. He/she will also possess a limitless desire to attain the highest levels of quality and cleanliness in all areas of the Food and Beverage Operations.
Position Requirements
-
Professional demeanor appropriate for a restaurant environment.
- Previous food and beverage experience in a luxury hotel environment is a plus.
- Basic computer knowledge (Micros or other POS systems).
-
Outstanding and professional guest services skills.
- Food handling & TIPS (Training for Intervention Procedures) certificate is an asset.
- Knowledge of food, wine & spirits is an asset.
- Excellent eye for detail and the ability to multi-task.
Must be of minimum legal age to serve alcohol according to state law.
-
Responsibilities
-
Greet (using names) and acknowledge each guest promptly after seating with hotel greeting standard.
- Knowledge of restaurant/water park layout and location of all equipment and supplies.
- Know the ingredients, preparation, and proper presentation of all menu items and specials.
- Serve and deliver beverages and/or food items, napkins, and other needed items to guests at the appropriate table, bar, cabana, and/or seat location using a tray.
-
Organizing and expediting beverage and/or food for timely and accurate delivery of prepared items. Garnish beverages.
-
Observe and take note of dirty and occupied tables/seats/cabanas.
- Picking up dirty glassware and/or plates and small wares and delivering them to the specified dishwashing area.
-
Perform side work assigned by management.
- Know and implement standards/procedures of service for guests.
-
Ensure table settings are fully equipped with the appropriate condiments.
- Maintain cleanliness and condition of the work area.
- Assist as needed to maintain standards of appearance, sanitation, and service in all areas of the restaurant.
- Perform any other reasonable duties as required by management.
Education
High school diploma or GED.
Skills and Abilities
- Ability to communicate in the English language. Second language is a plus.
- Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks.
- Knowledge of basic food handling policies and procedures as well as the techniques and equipment for preparing and presenting food products for consumption, including storage/handling techniques, proper chemical handling, and sanitation standards.
Physical Requirements
-
Must be able to work in a fast-paced environment.
-
Must be physically fit to lift, pull, and push items up to 50 pounds.
-
Also requires reaching overhead/standing/walking/reaching and bending throughout shift.
- Able to work indoor/outdoor temperature conditions.
