Location: Lake County
Employment Type: Full-Time
Pay: Starting at $20.00-$24.00 per hour + Monthly & Quarterly Performance Bonuses
Join Club Clean as a Service Area Supervisor
At Club Clean, we don't just clean buildings—we build winning teams.
As our Service Area Supervisor (Head Coach), you'll be the operational leader responsible for ensuring every client receives exceptional service, every shift is covered, and every team member performs at championship level.
This is a hands-on leadership role. You'll lead by example, coach your team, maintain quality standards, oversee equipment and inventory, and step in whenever needed to keep operations running smoothly.
If you're a natural leader who thrives in fast-paced environments, enjoys solving problems, and isn't afraid to roll up your sleeves, we'd love to meet you.
What You'll Be Responsible For
Lead Daily Operations
- Ensure all scheduled cleaning shifts are fully staffed every day.
- Respond quickly to employee call-offs and arrange immediate coverage.
- Adjust schedules as needed to maintain uninterrupted client service.
- Personally assist with cleaning when necessary to prevent missed service.
- Note: this is primarily a late afternoon/evening shift
Recruit, Train & Develop Your Team
- Conduct working interviews for applicants assigned to your service area.
- Evaluate candidates and make final hiring recommendations.
- Train new team members on Club Clean's cleaning standards and procedures.
- Coach, mentor, and develop employees for long-term success.
Deliver Exceptional Client Service
- Perform routine quality inspections across assigned locations.
- Address service issues before they become client complaints.
- Ensure cleaning standards consistently exceed expectations.
- Build strong working relationships with clients and your team.
Manage Equipment & Inventory
- Maintain cleaning equipment in safe working condition.
- Monitor inventory levels and order supplies when needed.
- Ensure janitorial closets remain organized, fully stocked, and audit-ready.
Perform Specialized Cleaning Services
- Complete or supervise periodic cleaning projects, including:
- Hard floor care
- Carpet extraction
- Window cleaning
- Deep cleaning services
- Ensure all specialty work is completed safely, efficiently, and to company standards.
What Success Looks Like
You'll be successful in this role by consistently achieving the following:
- 100% Shift Coverage – Every scheduled cleaning assignment is completed.
- Labor Efficiency – Cleaning hours remain within budget.
- Outstanding Client Satisfaction – Minimal to zero client complaints.
- Quality Hiring – Every new hire successfully completes a working interview and meets Club Clean's standards.
- Operational Excellence – Equipment is maintained, supplies are stocked, and quality inspections consistently pass.
What We're Looking For
Required Qualifications
- Previous experience in janitorial, commercial cleaning, facilities management, or a similar field.
- Supervisory or team leadership experience.
- Strong problem-solving and decision-making skills.
- Excellent communication and organizational abilities.
- Ability to work independently and lead by example.
- Comfortable performing physical cleaning duties when required.
- Late afternoon/evening/night availability
- Valid driver's license and reliable transportation (preferred).
Ideal Candidate
You are someone who:
- Takes ownership and accountability.
- Leads with integrity and professionalism.
- Stays calm under pressure.
- Enjoys coaching and developing people.
- Doesn't wait for problems to be solved—you solve them.
- Believes no task is beneath a leader.
Compensation & Benefits
Starting Pay
Performance Bonuses
Monthly Client Satisfaction Bonus
- Earn $200 for every month your service area records zero client complaints.
Quarterly Efficiency Bonus
- Earn $500 when your service area's labor efficiency meets or exceeds quarterly budget goals.
Why Join Club Clean?
At Club Clean, we believe great leaders build great teams.
You'll have the opportunity to:
- Lead your own service area.
- Make a direct impact on customer satisfaction.
- Develop and mentor employees.
- Grow your career with a company that values initiative and leadership.
- Earn additional income through performance-based bonuses.
Our Core Values
Leave It Better Than You Found It
Whether it's a building, a process, or a teammate, we always improve what we touch.
Dream. Do. Grow. BIG.
We embrace growth, innovation, and continuous improvement.
We work hard, deliver results, and take pride in providing for our families and our future.
Ready to Lead?
If you're looking for more than just another supervisory position and want the opportunity to lead a high-performing team that takes pride in delivering exceptional service every day, we'd love to hear from you.
Apply today and become the Head Coach of your own winning team at Club Clean.
Pay: $20.00 - $24.00 per hour
Benefits:
Work Location: In person
