Job Summary
We are seeking a part-time dynamic and detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the friendly face and organized voice of our clinic, ensuring smooth daily operations and exceptional patient service. Your energetic approach will help create a welcoming environment, manage appointment scheduling, handle medical records with precision, and support clinical staff with administrative tasks. If you thrive in a fast-paced setting and are passionate about healthcare support, this opportunity is perfect for you!
Duties
- Greet patients warmly and professionally upon arrival, ensuring a positive first impression.
- Manage appointment scheduling using EMR (Electronic Medical Records) systems such as Modmed, Epic, Meditech, Athenahealth, or eClinicalWorks.
- Verify insurance coverage and perform insurance verification to facilitate seamless billing processes.
- Handle patient check-in and check-out procedures efficiently while maintaining confidentiality in accordance with HIPAA regulations.
- Collect and process medical collections, co-pays, and payments accurately using secure payment systems.
- Maintain and update patient records meticulously within various EHR (Electronic Health Record) systems like Modmed.
- Answer multi-line phone systems with excellent phone etiquette, directing calls appropriately and providing outstanding customer service.
- Support clinical staff by managing medical scheduling, appointment reminders, and follow-up communications.
- Support Biologics Coordinator with prior authorizations, educating patients on medications/plan benefits.
- Perform clerical duties such as filing, faxing, scanning documents, and managing medical records to ensure organized health information management.
Skills
- Strong knowledge of medical terminology, ICD-9/ICD-10 coding standards, and CPT coding for accurate documentation and billing.
- Proficiency in EMR/EHR systems including Modmed, Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix, or Eaglesoft.
- Experience with medical billing processes and insurance verification procedures within Medicare or private insurance plans.
- Excellent computer skills with familiarity in Google Docs and Sheets for administrative support tasks.
- Exceptional patient service skills combined with professional phone etiquette and effective communication abilities.
- Ability to review documentation thoroughly to ensure accuracy in medical records and billing submissions.
- Bilingual capabilities are highly desirable to serve diverse patient populations effectively.
- Prior clinic or dental office experience is preferred to quickly adapt to our workflow.
- Knowledge of HIPAA regulations to ensure compliance with privacy standards at all times.
- Strong organizational skills with attention to detail for filing, data entry (including 10-key typing), and office management tasks. Join our team where your enthusiasm meets purpose! We’re dedicated to supporting your growth while delivering top-tier healthcare support that makes a real difference in patients’ lives every day!
Pay: From $15.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
Work Location: In person
