This is a promotional recruitment, open only to current South Coast AQMD employees, and is expected to result in a list from which current and future Information Technology Supervisor vacancies may be filled, during the 6-month life of the list.
There is currently one vacancy approved to be filled in the Network Services unit of the Information Management Department.
ABOUT THIS POSITION
Under general direction, supervises, assigns, reviews, and participates in the work of staff responsible for the analysis, evaluation, enhancement, development, design, programming, testing, implementation, documentation, and maintenance of a variety of information technology systems and programs for South Coast AQMD; ensures work quality and adherence to established policies and procedures; performs the most technical and complex tasks relative to assigned area of responsibility; and performs related work as required.
DESIRABLE QUALIFICATIONS
In addition to the Minimum Qualifications that follow, the most desirable candidates will also possess the greatest number of the following certifications:
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ITIL: Information Technology Infrastructure Library Certifications
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Cisco Certified Network Associate / Cisco Certified Network Professional Data Center
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Cisco Certified Network Associate / Cisco Certified Network Professional Security
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Cisco Certified Network Associate / Cisco Certified Network Professional Wireless and Service Provider
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Cisco Certified Network Associate / Cisco Certified Network Professional Routing and Switching
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Comp TIA Project +
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Comp TIA Network +
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PMP: Project Management Professional
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Microsoft Office Specialist
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Azure Administrator Associate
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Azure Developer Associate
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Modern Desktop Administrator Associate
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Microsoft 365 Administrator Associate
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Windows Server Hybrid Administrator Associate
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Cybersecurity Architect Expert
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Azure Solutions Architect Expert
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Microsoft Enterprise Administrator Expert
MINIMUM QUALIFICATIONS
EXPERIENCE:
Any combination of the following education and experience may demonstrate the required knowledge, skills, and abilities for the position:
EDUCATION:
A Bachelor's degree from an accredited college or university with major coursework in information systems, computer science, or a related field.
LICENSES AND CERTIFICATIONS: Possession of, or ability to obtain, a valid California Driver's License by time of appointment.
KNOWLEDGE OF: Principles, practices, and methods of administering and coordinating a comprehensive information systems and telecommunications program; principles and practices of budget development, administration, and accountability; organizational and management practices as applied to the analysis and evaluation of programs, policies, and operational needs; information technology systems and database management, including hardware equipment, software applications, security systems, computer networks, telecommunications, and other electronic office automation systems; principles and practices of information technology and telecommunications systems analysis and design; network and server infrastructure, storage, and security design, analysis, installation, and management methods and techniques; fundamental understanding of network, security and internet concepts (firewalls, traffic filtering, load balances, web browsers, TCP/IP, SSL, and HTTP); fundamental understanding of cloud base computing and server, storage, and network virtualizations; SAN products and technologies; Audio and Visual products and technologies for local and remote conference centers; wired and Wireless LAN and WAN technologies with multi-media contents; Microsoft Windows Client and Servers software technologies; principles and practices of project management, identifying technology needs and issues, researching and evaluating technology, applications, and the most effective courses of action, and implementing solutions; variety of HP storage systems, Windows Operating Systems; Linux Operating Systems; Cisco Communications systems; Cisco routers/switches set- up and configuration for VolP connectivity; web and video conferencing coordination, configuration, set-up, operation, and support; industry standards for the backup and recovery of network and server infrastructure and data; recent and on-going developments, current literature, and sources of information related to information systems, cloud based computing, and telecommunications programs; applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility; research techniques, methods, and procedures and technical report writing practices and procedures; modern office practices and methods; principles and procedures of record keeping and reporting; English usage, spelling, vocabulary, grammar, and punctuation; techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and South Coast AQMD staff.
ABILITY TO: Plan, organize, schedule, assign, review, and evaluate the work of and train staff; Recommend and implement goals, objectives, and practices for providing effective and efficient services; evaluate and recommend improvements in operations, procedures, policies, or methods; analyze department procedures and data to develop logical solutions to complex systems problems; recommend, evaluate, design, develop, test and install complex operating systems, applications and supporting hardware and software; provide advanced-level technical support for the implementation and maintenance of Information Technologies and telecommunications systems; provide account management, billing support and administration related to mobility carriers and devices; coordinate, direct, and implement a comprehensive information systems program suited to meet the needs of South Coast AQMD; operate, install, maintain, configure, and troubleshoot a variety of highly technical telecommunications equipment including mobile devices, e-mail, VPN, and WiFi configurations; perform specialized and technical support functions in the design, analysis, engineering, implementation, and management of telecommunications systems, storage, and security; perform analyses of network and server requirements and needs; identify, evaluate, and solve systems problems; design and implement new or revised systems and procedures; provide technical advice and consultation, and ensure efficient network and server system utilization; participate in design sessions and process improvement sessions to identify business and user needs and discuss network and server capabilities and modifications needed for improvement; interpret, apply, and explain applicable Federal, State, and local policies, procedures, laws and regulations; establish and maintain a variety of filing, record keeping, and tracking systems; prepare clear and concise reports, correspondence, policies, procedures, and other written materials; organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines; stay abreast of new trends and innovations in the field of information technologies, telecommunications and audio-visual systems; use English effectively to communicate in person, over the telephone, and in writing; use tact, initiative, prudence, and independent judgment within general policy and legal guidelines; establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
APPLICATION PACKETS MUST INCLUDE
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A completed employment application covering at least the past 10 years of employment history (or longer if you have other relevant experience), and your entire South Coast AQMD employment history if you are a South Coast AQMD employee.
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Responses to the Supplemental Questionnaire (SQ). The SQ is a form of written test and will be evaluated as such. Your responses should be well written, clear, concise, and directly responsive to the question.
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If not already on file, a copy of your transcripts, documenting all qualifying education claimed, submitted as an attachment to your online application (Unofficial transcripts are accepted at time of application. Original transcripts will be required later on in the process as detailed in the "Educational Requirements" link on South Coast AQMD's Careers webpage).
Job application must be completely filled out. A resume cannot be substituted for the required information. Be sure to detail any education, training or other relevant coursework that would make you a particularly strong candidate.
THE SELECTION PROCESS
Application packets, including responses to the Supplemental Questionnaire, will first be screened, and the most competitively qualified candidates will be invited to the next step in the process, which is expected to be an application assessment and/or qualifying interview. (Please note that some assessments may be conducted remotely).
Only those who demonstrate at each successive step of the selection process that they are among the most competitively qualified will be advanced to the next step. (Meeting the minimum qualifications does not guarantee an invitation to future steps in the process.)
Following the assessment, a ranked eligible list is expected to be created, from which current and future vacancies may be filled, during the 6-month life of the list.
Important note for potential candidates who do not have the continued and unrestricted right to work full time in the United States: If you currently, or will in the future, require sponsorship (i.e., H1-B Visa) in order to maintain your right to work in the United States, you are welcome to participate in this recruitment process, this position is not eligible for visa sponsorship.
South Coast AQMD reserves the right to add, delete, or modify any elements of the selection process as deemed appropriate, based on the number and quality of applicants at each step.
Candidates who may need accommodations during the selection process must call the Human Resources Department at least one week prior to any test dates.
If you have any questions regarding this recruitment, please contact the Human Resources Department at (909) 396-2800.
