Field Service Technician
Location: Sandy, UT
Pella of Utah is hiring a Service Technician for a customer-facing role working in homes and on job sites as a Field Service Technician. This is a hands-on position that requires strong construction skills, professionalism, and the ability to represent the company well with homeowners and trade partners.
What You’ll Be Doing
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Take the lead on service calls, diagnosing and resolving issues in the field
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Use your construction experience to troubleshoot and deliver quality repairs
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Build trust with homeowners and trade partners through clear communication and strong work
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Manage your day, your work, and your results with a high level of accountability
What We’re Looking For
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Construction experience required (carpentry, remodeling, installation, etc.)
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Comfortable using tools and working with your hands
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Able to problem-solve and figure things out in the field
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Reliable, shows up, and takes pride in the work
You do NOT need direct window and door experience. We will train you.
What We’ll Teach You
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How to service and repair Pella windows and doors
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How to diagnose issues and complete repairs
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How we run service calls and document work
Requirements
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Valid driver’s license (company vehicle provided)
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Ability to lift up to 100 lbs. alone (100+ with assistance) and climb ladders
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Pass a pre-employment drug screen and physical
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Strong construction background (carpentry, remodeling, installation, or similar)
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Solid problem-solving skills and ability to work independently in the field
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Strong communication skills – comfortable working directly with homeowners and trade partners
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Professional presence and ability to represent the company in customer homes and job sites
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Strong computer skills – able to use an iPad/tablet for service notes, job documentation, and communication
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Ability to stay organized, manage your schedule, and follow through on service work
Benefits
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Medical, dental, and vision starting the first of the month after hire
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401(k) with company match
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Paid company holidays
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Paid PTO and sick time
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One-week paid winter break
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Company provided vehicle, tools, and materials provided
Pella Windows & Doors is an Equal Opportunity Employer. We are committed to a workplace free of discrimination and harassment and make employment decisions based on qualifications, merit, and business needs.
