The Medical Director oversees the day-to-day operations of the clinical operations for Thrive Alabama and is responsible for planning and directing all aspects of the clinic’s medical policies and programs. The Medical Director ensures an efficient system by which quality of health standards is guaranteed to all patients by all providers. Additionally, the Medical Director is a practicing Clinic Physician providing high quality primary care services by diagnosing patient conditions using but not limited to, analyzing reports, test results, medical records, and immediate-family histories and including examinations to diagnose condition of patients and propose treatment options.
Duties and Responsibilities
1. Responsible for designing, implementing, and evaluating the quality of care for all patients and
maintains documentation of clinical procedures and protocols.
2. Provides comprehensive, high quality medical care to patients, regardless of age, sex, gender
identification, income, national origin or language at a minimum of 16 hours per week, according to privileges.
3. Leads in Quality Assurance (QA) and Continuous Quality Improvement (CQI) activities,
including regularly scheduled meetings, clinical audits and peer reviews; monitored by the
Chief Executive Officer and jointly reported to the Board.
4. Works with the medical team to provide a cohesive and proactive environment in effort to enhance patient care.
5. In collaboration with COO, works to improve clinical efficiency and workflows.
6. Provides leadership within the clinic, offering advice and recommendations to the Chief Executive Officer.
7. Provides collaboration for nurse practitioners including consultations, case presentations, chart review, on-the-job training and peer review.
8. Assists in the provision of continuing education, on-the-job training, and the orientation of
agency staff as requested.
9. Supervises, advises, counsels and disciplines all providers in conjunction with the Human Resources department. Approves leave for medical providers.
10. Participates in recruitment/retention activities for medical team as needed. Participates in
interviews with medical providers.
11. Participates in short- and long-term program planning for the medical team and the agency,
including development of goals and objectives.
12. Participates in the development of the medical budget, including staffing, support plan and equipment
needs projection with on-going monitoring and evaluation.
13. Participates in the development of medical department policies and procedures in accordance with
accreditation requirements and professional standards.
14. Works cohesively by assisting medical providers in completing their responsibilities as necessary, i.e. covering PTO and seeing patients, processing refill requests, follow up on referrals, covering telephone encounters and documenting jellybeans within EMR.
15. Performs accurate, legible and timely chart documentation, following clinic policies, federal and state Medicaid and Medicare guidelines in the Electronic Health Records System, locking all charts within 72 hours of the visit. Uses only standard approved abbreviations.
16. Maintains licensure requirements to include DEA certification and board certification. Fulfills and maintains requirements for credentialing, privileging internally at the agency and externally with payers and regulatory bodies.
17. Adheres to department policies, procedures and objectives, ongoing quality improvement objectives
and safety, environmental, and infection control standards.
18. Travels and attends meetings as necessary to represent the agency and/or the medical team.
19. Other duties as assigned by the Chief Executive Officer.
Knowledge, Skills, and Abilities
- Knowledge base for the management of health issues generally considered part of primary care.
- Knowledge base for managing HIV and Hepatitis C and STI’s or willingness to acquire this knowledge.
- Ability to maintain a posture of continual learning, accommodation to new information, and investment in externally established standards of care.
- Knowledge of HIPAA laws and commitment to protecting the privacy and confidentiality of our patients.
- Ability to effectively communicate with patients about their health and develop a therapeutic relationship to encourage engagement in care.
- Ability to work with patients, caregivers, and staff from diverse populations.
- Ability to establish and maintain effective working relationships with administrative, fellow peers,
and other work related outside agencies.
- Ability to organize, present, and offer education and training programs.
- Ability to establish and maintain effective team relationships with other healthcare personnel (internal and external) and the public.
- Ability to plan, organize and coordinate work assignments.
- Excellent communication and written skills.
- Detail oriented and able to multi-task effectively.
- Ability to work independently and as part of a multi-disciplinary team.
- Ability to work well under pressure analyzes and evaluates individual member’s needs, reach sound
conclusions and make appropriate recommendations.
Software Access
Training and Experience or Minimum Qualifications
- Must hold MD or DO degree from an accredited medical school.
- Ten (10) years of experience working with a community clinic is highly desirable.
- At least (5) years within a leadership and/or executive role.
- Must hold a valid Alabama State License with the ability to be a collaborative physician.
- Must be Board Certified or Board eligible in Family Practice or Internal Medicine or other full
scope Primary Care Specialty.
- Current CPR certification and ACLS certification required.
- Demonstrated experience in the delivery of primary care.
The Medical Director oversees the day-to-day operations of the clinical operations for Thrive Alabama and is responsible for planning and directing all aspects of the clinic’s medical policies and programs. The Medical Director ensures an efficient system by which quality of health standards is guaranteed to all patients by all providers. Additionally, the Medical Director is a practicing Clinic Physician providing high quality primary care services by diagnosing patient conditions using but not limited to, analyzing reports, test results, medical records, and immediate-family histories and including examinations to diagnose condition of patients and propose treatment options.
