Job Overview
The Event Operations & Sales Coordinator supports the Event Coordinator and Executive Director in the planning, preparation, and execution of Bentleyville's events and daily operations. This role works closely with retail operations, e-commerce activities, volunteer coordination, and special event planning to ensure a seamless and exceptional experience for guests, volunteers, sponsors, and partners.
The ideal candidate is highly organized, detail-oriented, and adaptable, with the ability to manage multiple priorities in a fast-paced environment. This position plays a key role in supporting event logistics, retail and online sales operations, volunteer engagement, and the success of the event.
Essential Duties & Responsibilities
- Assist the Event Coordinator and Executive Director with the planning, organization, and execution of Bentleyville events and daily operations.
- Coordinate event logistics, including setup, breakdown, vendor communication, scheduling, and on-site support.
- Support retail operations, including inventory management, merchandising, point-of-sale activities, and customer service.
- Assist with e-commerce operations, including online order processing, fulfillment, shipping coordination, and customer inquiries.
- Recruit, schedule, communicate with, and support volunteers to ensure a positive and productive volunteer experience.
- Coordinate special events, sponsorship activities, guest experiences, and community engagement initiatives.
- Maintain accurate records, databases, reports, and event documentation.
- Serve as a liaison between staff, volunteers, vendors, sponsors, and community partners.
- Monitor inventory levels and assist with ordering merchandise and operational supplies.
- Support marketing and promotional efforts by assisting with event communications, social media content, and guest outreach.
- Provide exceptional customer service and represent Bentleyville in a professional and positive manner.
- Assist with problem-solving and operational needs during events to ensure smooth execution.
- Perform administrative duties, including data entry, scheduling, filing, and correspondence.
- Maintain a safe, organized, and welcoming environment for guests, volunteers, and staff.
- Perform other duties as assigned to support Bentleyville's mission and operational goals.
Preferred Qualifications
- Experience in event coordination, retail operations, hospitality, customer service, or related fields.
- Strong organizational and time-management skills.
- Excellent communication and interpersonal abilities.
- Proficiency with Microsoft Office, Google Workspace, and point-of-sale systems.
- Experience with e-commerce platforms and online order fulfillment is preferred.
- Ability to work days, evenings, weekends, and holidays as required during the event season.
- Ability to lift up to 25–50 pounds and work both indoors and outdoors in varying weather conditions.
- Passion for community engagement and creating memorable guest experiences.
Pay: From $22.00 per hour
Work Location: In person
