As a PacLease Fleet Supervisor, you will play a critical role in supporting our customers and ensuring their leased and rental equipment operates at peak performance. You will serve as a trusted partner to your assigned accounts, coordinating maintenance, managing repair costs, and helping customers navigate service‑related challenges with confidence and clarity.
This position is ideal for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and takes pride in delivering exceptional customer service.
Coordinate and schedule all repairs and preventative maintenance for assigned PacLease customers to keep their fleet operating safely and efficiently.
Review incoming repair orders to ensure accuracy, proper cost distribution, and compliance with PacLease standards.
Manage fleet costs for both lease and rental units, maintaining a strong focus on financial accuracy and operational efficiency.
Apply for warranty coverage when applicable; training will be provided to ensure you become proficient in warranty processes.
Maintain daily communication with customers, assisting with any service‑related issues they encounter while operating their equipment.
Partner closely with Jackson Group service departments to reduce downtime and improve repair turnaround times.
Identify maintenance and repair trends within the fleet and escalate findings to the appropriate team members to support continuous improvement.
Contribute ideas, feedback, and solutions — your voice and expertise will be valued, and your input will help shape the success of our department.
Class B or A CDL license is not required but is a great benefit for the position we are looking to fill.
Preferred
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Good understanding and knowledge of heavy-duty diesel engines and their requirements for maintenance/repairs. Good customer service skills and experience. Experience managing a heavy-duty fleet would be desired.
Required
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Dedicated: Devoted to a task or purpose with loyalty or integrity
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Team Player: Works well as a member of a group
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Thought Provoking: Capable of making others think deeply on a subject
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Leader: Inspires teammates to follow them
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Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Required
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Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
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Financial: Inspired to perform well by monetary reimbursement
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Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
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Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
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Job Security: Inspired to perform well by the knowledge that your job is safe
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Goal Completion: Inspired to perform well by the completion of tasks
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Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
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Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
