Job Overview
We are seeking an enthusiastic and detail-oriented Dental Treatment - Hygiene Coordinator to join our welcoming dental team. In this pivotal role, you will serve as the primary point of contact for patients, guiding them through their dental treatment plans with enthusiasm and professionalism. Your expertise will ensure smooth communication between patients, dental providers, and insurance companies, fostering a positive experience from initial consultation to post-treatment follow-up. If you thrive in a fast-paced environment and are passionate about delivering exceptional patient care, this is the perfect opportunity to make a meaningful impact in oral health.
Duties
- Welcome patients warmly and efficiently manage appointment scheduling using EAGLESOFT patient management software and Electronic Health Records (EHR) systems
- Explain treatment options clearly, addressing patient questions with confidence and compassion
- Verify insurance coverage, process claims, and communicate benefits to patients in accordance with health regulation policies
- Coordinate treatment plans with dental providers, ensuring all necessary documentation is accurate and complete
- Maintain patient confidentiality rigorously while managing sensitive health information electronically and in paper records
- Follow up with patients regarding outstanding balances, payment plans, and appointment reminders via phone or email
- Assist with administrative tasks such as typing reports, updating patient records, and managing correspondence to support seamless office operations
Experience
- Proven 1-3 years of minimum experience in a dental office environment, ideally as a Treatment Coordinator, Hygiene Coordinator or similar role
- Strong knowledge of health insurance policies, billing procedures, and dental administrative support processes
- Proficiency in Microsoft Office applications (Word, Excel, Outlook) and familiarity with patient management software or Eaglesoft dental software system
- Excellent customer service skills with the ability to communicate effectively both over the phone and in person
- Understanding of dental terminology relevant to dental care and electronic health records management
- Prior experience handling phone communication for appointment scheduling and client inquiries
- Demonstrated ability to maintain confidentiality while managing sensitive patient information accurately
Join us to be part of a happy team committed to enhancing patient experiences through professionalism, compassion, and efficiency. This paid position offers an exciting opportunity to grow your career in dental healthcare while making a positive difference in people's lives.
Pay: $16.00 - $21.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Retirement plan
- Vision insurance
Work Location: In person
