Front Desk – Patient Service Representative
Tacoma, WA
Full-Time | In-Office | Monday–Friday (Closed weekends/holidays)
$21.31 – $38.59 per hour
Cardiac Study Center is a leading outpatient cardiology clinic serving the Puget Sound region for over 50 years. We are committed to delivering compassionate, innovative cardiac care that puts patients first.
We are seeking a Patient Service Representative (PSR) to join our front desk team in Silverdale. This role is responsible for greeting patients, managing check-ins, verifying insurance and patient information, collecting payments, and supporting a smooth clinic experience.
- Greet patients, visitors, and guests professionally
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Verify and update patient demographics and insurance information
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Register new patients who have not pre-registered
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Coordinate with insurance specialists for referrals as needed
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Collect and balance co-payments and daily ledgers
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Prepare next-day appointment schedules
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Request clinic supply orders when needed
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Support other front office team members as available
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Close and secure the clinic at the end of the workday
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Other administrative tasks as assigned
Required:
- High school diploma or GED
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1–3 years of experience in a healthcare or front desk role
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Strong communication and customer service skills
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Basic math skills and attention to detail
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Ability to multitask in a fast-paced environment
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Willingness to occasionally travel between clinic sites
Preferred:
- Experience in a medical office or cardiology setting
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Knowledge of EMR systems
- Competitive hourly pay ($21.31 - $38.59 based on years of healthcare experience and education)
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Medical, dental, and vision insurance
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Paid time off and paid holidays
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401(k) with employer match
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Opportunities for internal growth and development
9633 Levin Road NW, Suite 103 Silverdale, WA 98383
This is an in-office position.
Apply now to join a dedicated team committed to improving lives—one heartbeat at a time.
