New General is looking for a strong Front of House Lead to join our team.
We’re seeking someone who is self-motivated, dependable, and understands the difference between hospitality and service — someone who leads by example, creates a welcoming environment, and helps keep the team aligned and energized through busy shifts.
- Lead daily operations when the Supervisor is off and co-lead alongside them when scheduled together
- Help motivate, organize, and inspire the team throughout service
- Provide warm, attentive, and professional guest experiences
- Prepare hot and cold beverages to recipe and quality standards
- Maintain cleanliness and organization throughout the café
- Follow all health and safety procedures
- Communicate clearly and professionally with both guests and team members
- Assist with problem-solving and maintaining flow during high-volume periods
- Full weekend availability required (Friday, Saturday, Sunday)
- Previous barista experience required
- Strong leadership presence and work ethic
- High integrity with reliable attendance
- Excellent communication and multitasking skills
- Ability to stay calm and organized in a fast-paced environment
- Detail-oriented and proactive
- Someone who naturally motivates others and contributes to a positive team culture
- Personable and confident building relationships with both staff and guests
If you thrive in a team-oriented environment and take pride in creating meaningful guest experiences, we’d love to meet you.We are looking forward to hearing from you.
