Company Description
1 yr+ Contract
Pay Rate: $26/hr DOE
Work Hours: Day Shift (7:00am to 7:00pm)
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Schedule 1(A): Sunday–Tuesday and every other Wednesday
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Schedule 2(C): Thursday–Saturday and every other Wednesday
A Datacenter Semiconductor Infrastructure Technician (often referred to as a Data Center Technician or IT Infrastructure Technician) is responsible for installing, maintaining, and troubleshooting the physical hardware, power, and cooling systems support 24/7 Production Data Center environments.
Job Description
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24 hours/7 days Infrastructure and Equipment health monitoring and operation in Data Centers and site IDF/Telecommunication Rooms based on given SOP (standard Operation Procedures)
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Support Tier 1 asks from OS Level
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Rack, stack, install, configure, decommission, and replace servers and storage systems
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Perform hardware diagnostics and component-level replacements (drives, memory, power supplies, NICs)
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Ensure equipment is received, stored, documented, tracked, installed, readied for use, properly offboarded at the time of decommissioned according to data center standards and best practices utilizing provided DCIM tools.
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Diagnose and resolve hardware, operating system, application, and network connectivity issues
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Maintain accurate asset inventory records and system documentation supporting the full life-cycle of hardware within the provided DCIM
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Collaborate with engineer teams to ensure integration of infrastructure in Datacenter and DCIM
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Perform periodic Datacenter facility monitoring and visual checkups for environment, power and devices maintained in supported spaces as defined by SOP
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Create, maintain and update SOPs related to you role.Perform all tasks following all security protocols in place for Samsung Austin Semiconductor.
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Maintain all supported Data Centers, site IDF/Telecommunication Rooms and Storage spaces in terms of safety, cleanliness and organization
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Knowledge on power, cabling, low voltage, generator, cooling related facility
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Experience with creation and tracking to completion for Service Requests related to the maintained Data Center/Rooms internally and maintained infrastructure equipment (Cabinets/PDUs/Sensors) with external vendors.Ability to schedule and provide escort of approved visitors to above mentioned areas for maintenance and vendor troubleshooting and maintenance where needed
Qualifications
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Experience working in 24/7 Production or mission-critical data centers
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Experience with Atlassian ticketing system (Jira) or similar
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Strong understanding of server, storage, and networking hardware
Dell/HP/Oracle servers, DellEMC/NetApp/Hitachi/Pure/Brocade SAN/Cisco SAN Storage devices, Oracle Exadata Appliances, Smart PDUs (Legrand is a plus) -
Familiarity with basic operating system installation practice
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Experience working in data center or mission-critical environments preferred
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Demonstrates experience with proper escalation procedures for environmental, power and equipment issues
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Linux, Windows, Storage, Network certification preferred
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Capability to lift and handle equipment weighing up to 50 pounds and move between different onsite locations at reasonable pace
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Ability to work in confined spaces or at heights as required
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Experiences on iDRAC, iLO, BMC (Baseboard Management Controllers)
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Ability to maintain clean work areas and provide methods of improvement to areas.
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Flexibility to work different shift with prior authorization
Additional Information
All your information will be kept confidential according to EEO guidelines.
