Qualifications:
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N.Y.S. Security License, F-80 Certificate of Fitness, C.P.R./Basic First Aid certification.
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Minimum High School Diploma / G.E.D.
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Ability to establish and maintain professional boundaries in working with clients.
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General knowledge of working in a residential facility preferred.
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Knowledge of H.I.P.P.A. guidelines and standards.
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Strong written and verbal communication skills.
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Excellent problem-solving and analytical skills.
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Good judgment with the ability to make timely and sound decisions.
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Ability to assess emergencies and respond effectively.
Responsibilities:
The Shift Supervisor is responsible for, but is not limited to:
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Monitor the clients, units, and grounds always to ensure the security and safety of each resident.
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Examine all items entering the facility to ensure client and staff safety Provide crisis prevention and intervention as needed.
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Record incidents and residents' grievances appropriate in a logbook and on an incident report.
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Maintain ongoing communication with all department supervisors concerning social services issues.
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Manage entry logs to ensure all persons entering the facility are recorded and accounted for.
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Participate in the development of site goals and objectives by making recommendations that can aid in site efficiency.
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Assist clients with questions and resolve any issues as they may arise.
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Monitor video surveillance of all areas of the facility.
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Adhere to safety, health, and fire hazard guidelines, policies, and procedures.
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Report any immediate safety hazards to appropriate supervisory personnel or maintenance personnel.
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Work diplomatically to solve issues that may arise.
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Provide coverage when necessary.
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May be required to work evenings, weekends, and holidays as needed.
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Perform all other required duties to ensure the facility is running efficiently.