Job Summary
At Chick-fil-A, the Front of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Front of House Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Front of House Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food. The Front of House Team Member treats those they work with, as well as guests, with honor, dignity, and respect – all day, every day.
A Team Member will receive proper training in their role and should be able to execute excellence within each position. They are considered the example of excellence that Team Members-in-Training should strive to become. They can be relied upon to resolve minor operational issues. A Team Member should support the execution of our restaurant training plan. Their role is to reinforce and uphold all Pathway operational procedures and restaurant handbook policies on a daily basis. They will also play a primary role in training new Team Members-in-Training. Team Members may be assigned Team Members-in-Training for the duration of their training week, or may support training new Team Members-in-Training for single shifts depending on availability and business needs.
Our Benefits Include:
- A fun work environment where you can positively influence others
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Flexible scheduling (and closed on Sundays)
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Learning first-hand from an experienced Operator and Restaurant Leaders
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Intentional growth and development to help you reach your professional goals
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Employee Assistance Program (EAP)
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Scholarship opportunities
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Free college (online) through Point University
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Competitive pay
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Meal credit
Competencies:
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Embody CDC’s Core Values (Heart for Service, Go Hard or Go Home, Have Each Other’s Backs, and Pursue Excellence)
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Be consistent, reliable and present
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Treat all co-workers and guests with Honor, Dignity and Respect
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Consistently exemplifies the Core 4
- Remain confident and positive in busy situations
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Have a passion for organization and attention to detail
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Perform tasks at a pace that can keep up with the demands of the business
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Have a positive, stress-free attitude in all situations
Responsibilities:
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Smile
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Create and Maintain Eye Contact
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Speak Enthusiastically
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Multitask quickly, yet thoroughly
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Be team-oriented, adaptable, dependable, with a strong work ethic
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Communicate effectively with guests and Team Members
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Adhere to Chick-fil-A rules and dress code at all times
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Show up on time for scheduled shifts
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Communicate clearly
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Stock products and supplies
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Train Team Members-in-Training
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Other duties as assigned
Requirements:
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Must be at least 18 years old
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Ability to work in a fast-paced environment
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Be willing and able to work a flexible schedule
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Able to lift, push, pull and carry or otherwise move 50 pounds regularly
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Able to move objects and use abdominal and lower back muscles to provide support over time without fatigue
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Able to stand for extended periods of time
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Basic mathematical skills
Availability Requirements:
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Must be available to work Friday and Saturday
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Must be available to either open or close the restaurant daily
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Must be available to work a minimum of 20 hours per week
Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay: $20.00 - $20.50 / hour
Benefits:
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Flexible schedule
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Paid time off
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401(k) matching
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Referral program
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Employee discount
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Paid training
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Mileage reimbursement
Job Type: parttime
Schedule:
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Weekend availability
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Monday to Friday
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Holidays
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Day shift
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Night shift
Education: No education required
Work location: On-site