Bucklin Tractor & Implement Co. (BTI) is looking for a highly motivated Turf & Utility Service Technican to join our team in our Great Bend location. A Turf & Utility Service Technician's primary responsibility is to work on turf and utility equipment; complete necessary paperwork; maintain excellent customer service; maintain a safe working area; participate in service training. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman.
BTI is a premier agriculture and farm equipment dealership serving central and western Kansas. Since 1944, BTI has valued the opportunity to create long-term relationships with our customers by giving them the best customer service available.
Essential Job Duties:
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Properly diagnosing mechanical problems on turf and utility equipment.
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Properly disassembling equipment/components, as needed.
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Repairing components and machinery.
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Properly reassembling equipment/components.
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Reporting any additional work required on equipment to ensure proper operation and safety.
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Complete necessary paperwork by:
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Documenting work done in detail on segments and work orders.
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Turning in documentation in a timely fashion.
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Keeping records required to establish cost of parts and labor charge to customer.
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Maintain excellent customer service relations by:
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Handling customer issues both objectively and tactfully.
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Treating each customer with respect.
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Maintain a safe working area by:
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Maintaining and caring for shop tools, equipment, and vehicles; putting everything back in its designated location.
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Maintaining a clean work area.
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Performing work in a neat and orderly manner.
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Following all safety rules and regulations.
- Using safe practices in performing work assignments.
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Participate in John Deere training courses and other continuing education classes, as assigned.
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Perform related and other duties, as assigned.
Skills & Qualifications:
- Minimum 1-2 years of experience performing mechanical service repairs required
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Ag Tech Graduate or 2 years of John Deere experience preferred
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Ability to perform basic repairs and required maintenance using special tools and equipment, following Technical Manual procedures.
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Proficient knowledge of mechanical, electrical, and hydraulic systems used in the repair of turf and utility equipment.
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Ability to operate vehicles and equipment used for diagnostic purposes.
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Ability to use Service Advisor and perform basic computer functions.
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Proficient oral and written communication skills.
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Ability to lift at least 75 lbs. repeatedly.
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High School Diploma or equivalent experience required; Associates degree preferred.
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Valid drivers license is required.
Benefits:
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401(k) w/ company match
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Health and Dental Insurance
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Life Insurance
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Paid Time Off
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Company Paid Holidays
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Training and Development Opportunities
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Employee Discounts
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Employee Assistance Program
