The Sr. Quality Engineer, Complete Vehicle Quality, will be a cross-functional role that ties together Customer Quality, Service Quality, Engineering, Manufacturing and Operations Organizations. In this role, you will partner with the Design, Engineering, Supply Chain, Operations, Production Control, Manufacturing & Process Engineering team to deliver high-quality vehicles to our customers.
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Collaborate with various cross-functional teams to ensure the Manufacturing facility implements and maintains all requisite controls for the detection, containment, and prevention of quality issues
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Actively identify and address high-risk issues originating from various sources, including Service Quality data, Internal control gates, and Operations reports
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Collaborate with cross-functional teams to determine the root cause of intricate technical challenges
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Work with the Engineering team to define process parameters and criteria to ensure process capability is effective to meet product requirements
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Develop Inspection plans
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Develop inspection work instructions for Quality Gates, basing them on established specifications, industry standards, and the voice of the customer
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Monitor and steer systematic problems through the operations system (Rivian Concern System)
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Provide validation for deviations and containment actions implemented within the factory
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to address critical quality issues
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Bachelor’s degree in industrial engineering, Mechatronic Engineering or equivalent
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4+ years of quality experience in manufacturing or engineering environments
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Demonstrated ability to build and maintain testing methods for detection, diagnostics and investigation for quality issues
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Demonstrated project management skills and high-level summary for plant quality awareness
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Production Operations Knowledge and real life experience solving Buzz, Squeak, and Rattle(BSR) and Noise, Vibration, and Harshness (NVH) problems at complete vehicle level
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Advanced problem solving tool experience
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Understanding of complex production lines and urgency of escalation, investigation and resources to operate with production control, material handling, supply chain, engineering, and production team
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Hands-on experience with Quality Management Systems (QMS) and testing methodologies
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Strong analytical and problem-solving skills (8D or similar method problem-solving experience) ~ SIX SIGMA Green Belt is a Plus
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Demonstrated experience with GD&T
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Proficient in MS Office, CAD, Atlassian (Jira, Confluence) is a plus
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Must be able to travel at least 20%, travel may increase in time
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Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
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Strong interpersonal, written, and verbal communication skills
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Team player - ability to work in a fast-paced, highly ambiguous, multi-cultural environment with cross-functional teams