REQUIRED KNOWLEDGE
- Juvenile Justice – Knowledge of the criminal justice system and behavior observation techniques,
principles, theories and practices to include enforcing facility rules, juvenile law, regulations, and
applicable legislation, crisis intervention, and verbal and physical intervention skills.
- Case Management – Knowledge of case management techniques, principles and practices to
evaluate and coordinate the delivery of public assistance to customers and their families.
- Safety and Security — Knowledge of common safety rules, regulations, procedures and practices
to include effective restraint techniques, basic first aid and CPR.
REQUIRED SKILLS
- Judgement/Decision Making – Evaluates and responds quickly to situations in a firm and tactful
manner. Diffuses emotional situations and offers solutions. Considers the relative costs and
benefits of potential actions to choose the most appropriate one.
- Interpersonal Relationships – Develops and maintains cooperative and professional relationships
with customers, employees, managers, and representatives from other departments and
organizations.
- Computer Skills – Utilizes a personal computer with word processing, spreadsheet and related
software with reasonable speed and accuracy.
REQUIRED ABILITIES
- Time Management - Ability to plan and organize daily work routine as well as juveniles’ activities.
Establishes priorities for the completion of work in accordance with sound time-management
methodology.
- Communication – Ability to communicate ideas effectively, including the preparation of reports
and logs. Ability to listen and understand directions, information and ideas presented verbally and
in writing.
EDUCATION AND EXPERIENCE
Requires a Bachelor’s Degree in Criminal Justice, Counseling or closely related field and 1-2 years
related experience, or an equivalent combination of education and experience.
ADDITIONAL REQUIREMENTS
An acceptable comprehensive background investigation to include a local, state, and sex offender
criminal history check, credit check as well as FBI Fingerprinting; a valid driver’s license with an
acceptable driving record.
This position requires a pre-employment medical evaluation, PPD, and substance abuse testing and is
subject to random alcohol and controlled substance testing.
Individuals in this job classification cannot be listed as having a founded child abuse or neglect
complaint.
PC# 41607, 41609
Page 2 of 3 Revised: 10/01/2023
