Why work for CLHSD?
Vision: CLHSD excels at making lives better.
Mission: to increase public awareness of and to provide access for individuals with behavioral health and developmental disabilities.
Philosophy: to integrate community-based services while promoting wellness, recovery, and independence through education and choice of a broad range of programmatic and community resources.
We’re looking for a Social Service Counselor 1, 2, or 3 to serve as the first point of contact with patients to intake and refer services to clients applying for admission to the clinic and for clients being released from the hospital. Documents screening and works closely with other clinic staff to schedule appointments to refer to appropriate sources.
Join us and make a meaningful difference in the lives of individuals and families in your community.
Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.
Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.
Accepting Direction: The ability to be open and willing to follow guidance or instructions.
Building Trust: The ability to create a safe and supportive environment where others feel comfortable speaking up, sharing ideas, and acknowledging mistakes.
Developing Plans: The ability to create structured strategies and plans that support the achievement of defined goals and objectives.
Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
Managing Time: The ability to prioritize tasks, meet deadlines, and allocate time to ensure timely completion of work goals.
Using Data: The ability to collect, analyze, and use data to generate insights and inform decisions.
Job Duties:
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Coordinates the referral process of all clients requesting services and routes them to appropriate services. This includes taking phone calls, non-emergency walk-in clients and scheduling high-risk and priority populations as indicated.
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Conducts brief clinical assessment to determine need for admission for mental health and/or substance abuse services.
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Assess the urgency of need for clinic services and schedule appointments accordingly.
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Complete necessary documentation of registration forms and enter client information in Carelogic.
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Communicate with the referring hospital and/or community agency to ensure that appropriate information is obtained in a timely fashion and to address case-specific problems with continuity of care.
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Make clinical assessments regarding the appropriateness of referrals and make alternative referrals as necessary.
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Serves as a back-up crisis worker.
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Address specific problems with access to care with the supervisor and/or clinical manager.
Position-Specific Details:
Appointment Type: This position may be filled by a probational appointment.
Location: This vacancy is located at the Central Louisiana Human Services District. This announcement serves to fill vacancies in our Caring Choices Clinic in Alexandria / Jonesville.
Compensation: Note regarding the advertised pay range:
The advertised maximum amount listed is the maximum salary a person can make while in this title/level over their career and not the maximum amount we are allowed to pay a new hire.
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Contact Information:
For further information about this vacancy, contact:
Central Louisiana Human Services District
5411 Coliseum Blvd.
Alexandria, La 71303
[email protected]
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
CLHSD is an Equal Opportunity Employer.
All prospective new hires will be subjected to employment eligibility verification via the federal government's E-Verify system.
All prospective new hires are required to pass a drug screening and a criminal background check.
