We are looking for a leader of clinical excellence.
At Crossway HomeCare, we believe every patient deserves exceptional care delivered with compassion, clinical excellence, and integrity.
We are seeking an experienced Director of Nursing (RN) who believes that quality is never an accident—it is the result of great leadership, strong systems, and a commitment to doing the right thing every time.
This is not simply a compliance position.
It is an opportunity to shape the clinical standard of an organization that is committed to becoming one of the premier home care providers in New England.
If you believe that developing nurses, protecting patients, and building a culture of clinical excellence is your calling, we would love to meet you.
Qualified candidates interested in joining a supportive, mission-driven homecare team are encouraged to apply. Candidates may also contact us directly at [email protected] with any questions.
Mission for the DON role:
To ensure that every patient receives exceptional, safe, compliant, and compassionate care while developing a clinical team that consistently exceeds expectations.
What You’ll Do:
You will provide clinical leadership for all nursing services while maintaining the highest standards of patient care and regulatory compliance.
Responsibilities include:
- Provide clinical oversight for all nursing services.
- Ensure compliance with Massachusetts and federal home care regulations.
- Lead Quality Assurance and Performance Improvement (QAPI).
- Maintain survey readiness at all times.
- Oversee clinical documentation and care planning.
- Investigate incidents and implement corrective actions.
- Develop and maintain clinical policies and procedures.
- Coach and mentor nurses through education and clinical support.
- Lead competency validation and ongoing staff development.
- Collaborate closely with the Director of Clinical Services and Executive Leadership.
- Promote a culture of accountability, safety, and continuous improvement.
Work Model: In-Person, Monday–Friday, 8:00 AM – 5:00 PM
· This can be a hybrid role and may require homecare visits, and/or on-the-road training as needed.
What Success Looks Like
Within your first year you will have helped:
- Improve clinical quality outcomes.
- Strengthen nursing competencies.
- Reduce documentation deficiencies.
- Maintain survey readiness.
- Improve patient satisfaction.
- Reduce preventable hospitalizations.
- Develop confident and capable clinical leaders.
- Build a nursing culture that reflects Crossway’s mission and values.
Qualifications:
- Active Massachusetts Registered Nurse (RN) license.
- Minimum five years of progressive nursing leadership experience.
- Home health leadership experience strongly preferred.
- Strong understanding of Massachusetts home care regulations.
- Experience leading quality improvement initiatives.
- Experience preparing for and managing regulatory surveys.
- Outstanding communication, coaching, and leadership skills.
The Leader We’re Looking For:
You are someone who:
- Leads with humility and integrity.
- Earns trust through consistency.
- Coaches before criticizing.
- Holds yourself accountable before holding others accountable.
- Has exceptional clinical judgment.
- Remains calm during crisis.
- Develops people instead of simply supervising them.
- Believes every patient deserves outstanding care.
- Understands that culture and clinical excellence go hand in hand.
Why Crossway?
Crossway HomeCare exists to improve the health and quality of life of every patient we serve.
Our culture is built on exceptional people providing exceptional care through integrity, teamwork, accountability, innovation, and compassion.
We are investing in our future by building a leadership team that is committed to developing people, strengthening systems, and creating a lasting impact on the communities we serve.
If you are looking for more than your next leadership position—if you are looking for an opportunity to help build something meaningful—we invite you to apply.
Our Selection Process:
Final candidates will participate in a leadership presentation.
You will be asked to present a 90-day clinical excellence plan describing how you would strengthen quality, improve clinical outcomes, develop nurses, and ensure survey readiness while preserving Crossway’s culture and supporting continued growth.
Thank you for your interest in Crossway HomeCare. Please send us a message on indeed, email [email protected] or call our office directly at (978)683-3000 to apply and speak to HR.
“We hire leaders based on character, leadership, and alignment with our mission—not simply years of experience. Technical knowledge is essential, but our greatest leaders are those who develop people, build trust, and leave every team stronger than they found it.”
Pay: Up to $130,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
