Account Manager - Marketing (Financial Services & Healthcare)
You're organized, relationship-driven, and comfortable owning a client conversation from start to finish. You stay curious about the work, the industries, and the tools reshaping how marketing gets done. And when it's time to present a recommendation or run a meeting, you don't hesitate.
Our clients are in financial services and healthcare. They have high standards, and so do we. But we're a close-knit team that backs each other up and invests in growing together.
About the Role
Lightstream is a marketing agency specializing in financial services and healthcare. Around 30 full-time team members - no freelancers. We deliver smart, high-quality work for clients across the country.
As an Account Manager, you'll own client relationships and keep projects moving from brief to delivery. You'll coordinate across design, writing, digital, and development as the person who keeps everything on track and on-brand.
This is a hybrid role out of our Telford, PA office.
What You'll Do
- Manage multiple client accounts, keeping projects on schedule and on budget
- Lead client meetings and calls - gathering input, presenting work, and making recommendations
- Write creative briefs that give internal teams the direction they need
- Review deliverables for quality before they reach the client
- Coordinate across traditional, digital, social, and video channels
- Maintain light evening availability (a quick check around 8 p.m. ET) to support west coast clients
You Might Be a Great Fit If You...
- Thrive in client-facing situations - personable, a good listener, someone people enjoy working with
- Stay current on industry trends, new tools, and where marketing is going
- Present confidently, whether it's a packed room or a two-person Zoom
- Run a tight ship - organized, proactive, two steps ahead
- Adapt quickly and take feedback in stride
What You Bring
- 3+ years in marketing, account management, or project management
- Proven ability to manage client relationships and run projects independently
- Strong written and verbal communication skills
- Comfortable with MS Office and AI tools (ChatGPT, Gemini, etc.)
- Ability to work hybrid from our Telford, PA office
Why Lightstream
No two days look the same. You'll work across industries, project types, and channels - which means you're always learning. Our team is collaborative, experienced, and serious about doing good work together.
If you're ready to grow and make a real impact for clients who count on us, we'd love to hear from you.
Benefits:
- 401(k) matching
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
Application Question(s):
- What is your salary requirement to join the agency in a full-time position?
Work Location: Hybrid remote in Telford, PA 18969