Magnolia Roofing is a fast-growing roofing contractor in Mandeville, LA. We are seeking a Secretary / Customer Service to support our office operations and ensure smooth daily workflow. If you are highly organized, professional, and thrive in a fast-paced environment, we want you on our team!
Job Overview
We are looking for a detail-oriented and proactive Secretary /Customer Service to manage front-office tasks, assist with administrative duties, and provide excellent customer service. The ideal candidate will have strong communication skills, the ability to multitask, and a professional demeanor.
Responsibilities
- Answer and direct phone calls in a professional manner.
- Schedule and coordinate appointments, meetings, projects.
- Assist with client communication and follow-ups.
- Maintain and organize project/jobs calendars and schedules.
- Perform general office tasks, including filing, data entry, and ordering supplies.
- Support various administrative functions as needed.
- Schedule and keep track of roofing jobs.
- Assist in writing up estimates for jobs.
- Assist team members with administrative tasks as needed.
- Inventory of material at office.
- Payroll for 1099 employees.
- Monitor proposals and send them to customers.
- Monitor roofing staff to assure jobs are started and completed.
- Invoice customers.
- Collect past due accounts.
- Order material for jobs.
- Post material invoice for jobs completed.
- Monitor charges for customers.
- Monitor projects.
- Register warranties.
- Work with homeowners and insurance companies with project managers.
- Organize and keep organized files and data.
- Send estimates to customers.
- General office duties.
- Assist colleagues whenever necessary.
- Customer service
- Marketing, social media and platform ads
Qualifications
- Prior experience in an administrative or receptionist role preferred.
- Strong verbal and written communication skills.
- Ability to multitask and work in a fast-paced environment.
- High school diploma or GED required.
- Valid driver’s license required.
- Professional appearance and positive attitude.
- Proficiency with basic computer applications (MS Office Suite, Excel, Quick Books-Online)
- Roofing knowledge helpful.
- Quick Books Online
Job Type: Full-time
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday, 8:00am to 4:30pm
Work Location: In person
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Work Location: In person
