Benefits & Perks
- Competitive Compensation
- Career Growth Opportunities
- Fun & Energetic Work Environment
- Ongoing Training & Professional Development
- Commission Structure
- Supportive Networking Opportunities
- Employee Discounts
- Modern Design Showroom
- Opportunity to Build a Career in Residential Remodeling
Job Summary
Design & Remodel Brothers is seeking a motivated, customer-focused Design & Sales Associate to join our growing team. This role is the first point of contact for homeowners planning remodeling projects and combines customer service, design consultation, sales, and business development.
You will guide clients through the early stages of their remodeling journey by understanding project goals, assisting with product selections, preparing project portfolios, maintaining relationships with vendors and referral partners, and ensuring an exceptional customer experience. The ideal candidate is organized, personable, self-motivated, and passionate about residential remodeling.
Responsibilities
- Welcome clients and provide outstanding customer service.
- Conduct showroom consultations and discuss project goals, budgets, and timelines.
- Assist clients with selections including cabinetry, countertops, flooring, tile, fixtures, lighting, paint, and finishes.
- Prepare project portfolios, presentations, and proposal materials.
- Follow up on leads and maintain an organized sales pipeline.
- Assist with estimates, financing information, and project planning.
- Build relationships with Realtors, insurance agents, designers, architects, vendors, and referral partners.
- Attend networking events and professionally represent the company.
- Maintain a clean, organized, and welcoming showroom.
- Coordinate showroom displays, samples, and vendor materials.
- Maintain accurate CRM records, schedules, and client documentation.
- Coordinate communication between clients, designers, production staff, and trade partners.
- Support showroom events, marketing initiatives, and community outreach.
- Stay current on remodeling trends, products, and industry best practices through ongoing training.
Qualifications
- Excellent customer service and communication skills.
- Professional, positive, and organized.
- Strong attention to detail and ability to multitask.
- Comfortable networking and building professional relationships.
- Basic computer proficiency (Google Workspace, CRM, Microsoft Office).
- Valid driver's license and reliable transportation.
- Experience in customer service, remodeling, construction, interior design, kitchen & bath, or a related field is preferred.
Preferred Experience
Experience in one or more of the following:
- Residential Remodeling
- Interior Design
- Kitchen & Bath Design
- Construction
- Flooring, Cabinetry, or Building Materials Sales
- Real Estate
- Insurance Restoration
- Business Networking
- CRM Software
- Sales or Business Development
