Overview
Join our dynamic dental practice as a Dental Office Business Assistant, where your energetic and detail-oriented approach will help streamline daily operations and enhance patient experiences. In this vital role, you will be the backbone of our administrative team, ensuring smooth communication, efficient scheduling, and adherence to health regulations. Your proactive attitude and excellent organizational skills will contribute to a welcoming environment for both patients and staff, supporting the overall success of our practice.
Duties
- Manage patient appointments, confirmations, and rescheduling using patient management software and Electronic Health Records (EHR) systems
- Handle incoming phone calls with professionalism, providing information and directing inquiries appropriately
- Support medical administrative tasks such as filing, data entry, and maintaining accurate patient records in compliance with health regulation policies
- Assist with billing processes, including verifying insurance coverage, processing claims, and understanding health insurance policies
- Maintain patient confidentiality by following strict privacy protocols and safeguarding sensitive information
- Coordinate with dental professionals to ensure timely patient flow and smooth office operations
- Provide exceptional customer service by addressing patient questions, managing client communication effectively, and fostering a positive office atmosphere
Requirements
- Prior experience in a medical or dental office environment is highly preferred
- Proficiency in Microsoft Office suite (Word, Excel, Outlook) for documentation and communication tasks
- Knowledge of health regulation policies related to patient privacy and medical record management
- Familiarity with Electronic Medical Records (EMR) or Electronic Health Records (EHR) systems for efficient data handling
- Strong understanding of medical terminology relevant to dental care settings
- Excellent phone communication skills combined with professional client interaction abilities
- Ability to type accurately and efficiently to support administrative workflows
- Experience with health insurance processes and billing procedures is a plus
- Demonstrated commitment to maintaining patient confidentiality and adhering to healthcare regulations
Join us in delivering outstanding dental care while fostering a supportive environment that values your dedication and expertise. This paid position offers an exciting opportunity to grow your career in a vibrant healthcare setting!
Pay: $23.00 - $28.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- knowledge of insurance verification, familiar with dental anatomy or terms, good with communicating with patients and good in handling phone calls. We will train the right candidate if needed.
Experience:
- working in dental office: 1 year (Preferred)
Work Location: In person
