Overview:
As a Crew Member at BirdBox, you will play a key role in delivering an exceptional dining experience for our guests in a fast-paced, high-energy environment. You will work as part of a team to prepare and serve our delicious fried chicken, ensure excellent customer service, maintain a clean and safe environment, and contribute to the overall success of the restaurant.
Key Responsibilities:
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Customer Service:
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Greet customers warmly and ensure they feel welcome.
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Take orders accurately and assist customers with menu choices.
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Serve food and beverages promptly and courteously.
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Handle customer inquiries, concerns, and complaints with professionalism and efficiency.
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Maintain a positive attitude and contribute to a friendly atmosphere.
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Food Preparation:
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Follow recipes and cooking instructions for fried chicken and side dishes.
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Assist in the preparation and assembly of food items, ensuring high quality and consistency.
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Cook chicken, sides, and other menu items according to food safety standards.
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Monitor food quality, freshness, and portion sizes.
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Kitchen Support:
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Keep kitchen workstations clean and organized.
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Assist in stocking and organizing supplies.
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Follow safety procedures for handling and cooking food, including proper storage and sanitation.
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Help with dishwashing and cleaning duties during slow periods or as directed.
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Health & Safety Compliance:
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Adhere to all food safety, sanitation, and health regulations.
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Ensure proper handling of food and kitchen equipment to maintain cleanliness and safety.
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Maintain personal hygiene and wear proper uniform and protective gear as required.
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Team Collaboration:
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Work closely with other team members to ensure smooth operations and efficient service.
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Communicate effectively with fellow crew members and management.
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Assist in training new team members when needed.
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Cash Handling (if applicable):
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Operate the register and handle cash transactions accurately.
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Ensure customers receive the correct change and receipts.
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Maintain a balanced cash drawer at the end of the shift.
Skills & Qualifications:
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High school diploma or equivalent (preferred, but not required).
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Previous experience in a quick-service restaurant or foodservice industry is a plus.
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Ability to work in a fast-paced environment while maintaining attention to detail.
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Strong communication skills and a friendly, customer-first attitude.
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Ability to work as part of a team and follow instructions.
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Basic math skills for handling money and making change.
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Availability to work flexible hours, including nights, weekends, and holidays.
Physical Requirements:
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Ability to stand for extended periods of time.
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Ability to lift up to 50 lbs.
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Ability to work in hot, fast-paced conditions.
Benefits (optional, depending on the business):
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Competitive hourly wage
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Employee Meal
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Flexible scheduling
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Opportunities for growth and advancement
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Paid training
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Health and wellness benefits (for full-time employees)
BirdBox is an equal opportunity employer, committed to providing a workplace free from discrimination. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.
