Job Summary
Join our vibrant team as a Museum Gift Shop Associate, where your enthusiasm and customer service skills will bring joy to visitors while showcasing our unique collection of merchandise. In this dynamic role, you will serve as the welcoming face of the gift shop, assisting guests with their purchases, providing product information, and creating memorable experiences. Your energy and attention to detail will help promote our museum’s mission by engaging visitors and encouraging them to explore and purchase our curated selection of souvenirs, educational items, and exclusive merchandise.
Responsibilities
- Greet visitors warmly and provide exceptional customer service to enhance their shopping experience
- Operate the point-of-sale (POS) system efficiently for retail sales transactions, including cash register operations and cash handling
- Assist customers with product inquiries, offer product demos when appropriate, and suggest items through effective upselling techniques
- Maintain accurate cash drawer handling and perform retail math calculations for transactions and change management
- Restock shelves regularly, organize merchandise displays, and ensure the store is clean, inviting, and well-merchandised
- Conduct product demos to educate visitors about featured items and promote sales opportunities
- Manage inventory levels by stocking new merchandise and reporting low stock or damaged items promptly
- Demonstrate excellent phone etiquette when answering inquiries or assisting customers remotely
- Support merchandising efforts by arranging products attractively to highlight new arrivals or featured collections
Requirements
- Prior experience in retail sales or cashiering, with familiarity in retail math and cash register operations
- Strong communication skills with the ability to provide friendly, clear assistance to customers of all backgrounds
- Bilingual abilities are highly desirable to serve a diverse visitor base effectively
- Knowledge of POS systems, cash handling procedures, and retail store product knowledge is essential
- Ability to perform basic math accurately for transactions and inventory management
- Experience in merchandising, stocking, and conducting product demos will be advantageous
- Excellent phone etiquette skills for remote inquiries or customer support
Join us as a Museum Gift Shop Associate where your enthusiasm fuels memorable visitor experiences! We’re dedicated to fostering a lively work environment that values your contributions while offering opportunities for growth. This paid position invites passionate individuals eager to combine their love for history, art and retail into a rewarding career.
Pay: $17.50 - $18.00 per hour
Benefits:
- Employee discount
- Paid time off
Education:
- High school or equivalent (Preferred)
Shift availability:
Ability to Commute:
- New York, NY 10013 (Preferred)
Willingness to travel:
Work Location: In person
