About us
We are a non-corporate, small animal veterinary clinic located in Surprise, AZ. We are looking for friendly, experienced receptionists who have a passion for veterinary medicine.
Job Description for a Veterinary Receptionist
Major Duties and Responsibilities
- Greet clients and visitors, ascertain purpose of visit and direct them to appropriate staff.
- Answer telephones and direct calls to appropriate staff.
- Provide professional information regarding general husbandry of patients and hospital protocol.
- Schedule and confirm appointments for office visits, surgeries and consultations.
- Maintain medical records in all areas of the hospital accurately and neatly, creating new patient files and pulling records as needed.
- Receive and route messages and documents such as laboratory results to appropriate staff.
- Accurately report prescription refills as requested by clients.
- Accurately receipt clients through the computer and collect payments.
- Assist clients during check in/check out with pets, food and personal items.
- Maintain office supplies and product inventory.
- Generally keep the office running smoothly by following policies and procedures, reporting any needed changes.
Skills and Abilities
- Effectively communicate in the English language both in writing and orally.
- Accurately add, subtract, multiple and divide and compute rate, ratio and percent.
- Carry out instructions furnished in written, oral or diagram form.
- Solve problems involving several variables.
- Become proficient in a short time period with Intravet.
- Efficiently multi task and manage time.
- Maintain high levels of customer service, organization, attention to detail and professionalism.
- Lift or move up to 50 lbs
- Maintain confidence around pets.
Experience, Education and/or Training
- High school education is required
- 1-2 years experience in a veterinary clinic
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Uniform allowance
- Vision insurance
Experience:
- Veterinary: 1 year (Required)
- Customer service: 1 year (Required)
Shift availability:
Work Location: In person
