Responsibilities
Oversee the parts sales process from start to finish
Communicate with staff and customers in a friendly and professional manner
Converse effectively/efficiently regarding customer parts status
Read and understand the parts catalog when looking up and speaking to specific parts
Answer phone calls, provide price quotes and other information to customers
- Provide high-level service to both internal and external customers
Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
- fulfill parts requests from all necessary vendors
Make sure all internal requests for parts are billed on service repair order
- as needed/ help with many tasks and responsibilities of the parts dept
Qualifications
- Dealership or Parts store experience required
High School Diploma or equivalent
Eager to improve in a dynamic work environment
Strong interpersonal and time management skills
- Ability to multi task and follow through
- Positive attitude a must and ability to work in a team
Valid driver's license and clean driving record
Serpentini Auto Group has proudly been serving the Greater Cleveland region for over 40 years with our 6 locations in Strongsville, Medina, Orrville, Westlake, Tallmadge, and Willoughby Hills. Customer service is at our core, and our goal is to deliver not only a stress free car buying experience, but an easy and enjoyable car-ownership experience. When you join our team, you join the Serpentini family!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
