Under purview of the OCSL Program Manager, Off-Campus Student Life provides crucial services to students living off campus in the Bozeman area. OCSL is in the heart of the Strand Union Building and students will seek advice and referrals to help them transition into living in the Bozeman community. Office staff will provide advice for students looking for roommates and places to rent; referrals to various resources like legal support; and information about community transportation resources. The efforts of OCSL encompass housing support, transportation and safety initiatives, and community engagement, thereby empowering students to succeed academically and persist in graduation.
Duties and Responsibilities
PROGRAM SUPPORT
- Provide direct 1:1 student advising sessions to share resources, support housing navigation, and connect students to campus and community services under established program guidelines.
- Coordinate student referrals to MSU Division of Student Success and community partners as directed by the Program Manager.
- Work as a collaborative member of the ASMSU and OCSL teams and serve in a student-centered, professional manner.
MARKETING & OUTREACH
- Participate in meetings with community housing stakeholders (e.g., property managers, leasing offices) in coordination with the Program Manager.
- Support weekly operations of OCSL’s safe ride program, CatCab.
- Collect and organize student and housing data and provide summaries to support program assessment and reporting.
- Support in the maintenance and development of web content and student-centered educational materials, including print and digital marketing materials, upkeep of the OCSL website, development of social media content, and more.
- Support management of educational materials and resource databases, including the Off-Campus Housing Marketplace.
OFFICE OPERATIONS & ADMINISTRATIVE SUPPORT
- Collect and maintain records and data to support program evaluation and future program development.
- Support the Program Manager with general office administration.
- Assist the Program Manager in the planning and coordination of workshops, events, and educational programming.
- Responsible for day-to-day administrative support and operational execution of OCSL activities.
Required Qualifications – Experience, Education, Knowledge & Skills
- Bachelor’s degree in a related field, or an equivalent combination of education and/or experience
- Experience providing direct student support services, advising, or program implementation
- Experience with professional marketing strategies, including use of social media, Canva, Adobe Creative Suite, or web content management systems.
- Demonstrated competence maintaining confidential records with a high degree of accuracy and close attention to detail.
- Demonstrated strong communication skills, both verbal and written.
- Demonstrated competence using personal computers and various software such as word processors, spreadsheets, databases, presentation software, email and the internet.
Preferred Qualifications – Experience, Education, Knowledge & Skills
- Demonstrated experience working with diverse student and stakeholders in a complex high-energy collaborative team
- Experience in housing management or student advising
- Experience working with campus and community partners
- Experience in event planning and facilitation
- Competence with the appropriate use of generative AI tools in a professional context
The Successful Candidate Will
- Create and maintain a rapport with student leaders to collaborate towards achieving student-led initiatives.
- Establish and maintain effective working relationships with co-workers and other departments and staff across campus and the community.
- Be able to work independently and effectively with minimal supervision as a team member.
- Demonstrate competence organizing and prioritizing multiple work assignments, meeting deadlines, and exercising adaptability to changing priorities while maintaining a positive and professional attitude.
- Possess excellent verbal and written communication skills to communicate with and support students and stakeholders effectively and confidently.
- Maintain confidentiality of records and information.
Position Special Requirements/Additional Information
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.
Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. The requirements listed above are representative of the knowledge, skill, and/or ability required.
This position has supervisory duties?
Yes
