Who we are
TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement.With more that 50,000 employees, and 1,000+ global support centers, we are moved by what moves people.
TKE – Move Beyond.
TK Elevator is currently seeking an experienced Account Manager- Service/Repair located in San Francisco, CA.
Responsible for successfully securing and maintaining service accounts and repair work and developing and maintaining strong relationships with new and existing customers so that the branch meets annual revenue goals.
ESSENTIAL JOB FUNCTIONS:
Manages service accounts by visiting with Tier 1, 2 and 3 customers within assigned territory, to develop ongoing relationships with customers and build an understanding of their needs and wants. Includes building relationships in BOMA and other associated groups.
Prepares repair job proposals by estimating labor and other job costs using estimating software program. For items not in the program, obtains price estimates from suppliers and manually calculates. Includes reviewing blueprints, surveying equipment and interfacing with operations personnel for additional input and approvals.
Contacts service customers regarding contract renewal prior to contract expiration; advises of price increases if appropriate.
Demonstrates technical knowledge of beneficial H-Power features. Determines customer needs and develops sales strategies to communicate H-Power modernization offerings.
Utilizes the Customer Relations Management (CRM) tool to update and manage sales pipeline.
Visits project sites when necessary and works with operations department to ensure customer’s needs and deadlines are being met.
Partner with operations team to negotiate the Scope of Work (SOW), as well as collaborate with contract administrator, sales support and legal as required.
Performs other duties as may be assigned.
EDUCATION & EXPERIENCE:
- Bachelor’s degree or equivalent experience required.
- Minimum 1 year of business-to-business sales experience is required.
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Strong attention to detail with proactive follow-up skills.
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Demonstrated success in a fast-paced environment.
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Outstanding ability to build and nurture relationships with customers, team members, and cross-functional colleagues.
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Excellent time management, organizational, and presentation skills.
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Salesforce experience. (preferred)
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Ability to read and interpret architectural and/or blueprint/drawings. (preferred)
What makes us special
At TK Elevator, we offer more than just a role, we offer a place to grow, thrive, and make an impact.
Salary range: $85,000-$105,000 plus monthly commission 0 – 10% based on product line and margins. The role offers a car allowance and fuel card.
Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered
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Medical, dental, and vision coverage
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Flexible spending accounts (FSA)
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Health savings account (HSA)
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Supplemental medical plans
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Company-paid short- and long-term disability insurance
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Company-paid basic life insurance and AD&D
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Optional life and AD&D coverage
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Optional spouse and dependent life insurance
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Identity theft monitoring
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Pet insurance
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Company-paid Employee Assistance Program (EAP)
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Tuition reimbursement
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401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
Additional benefits include:
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15 days of vacation per year
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11 paid holidays each calendar year (10 fixed, 1 floating)
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Paid sick leave, per company policy
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Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)
Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.
Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at [email protected] or call 1-844-427-5461.
Important note:
TK Elevator is committed to a prejudice-free and diverse working environment with equal opportunities. We welcome applications from everyone we continously work towards an inclusive and barrier-free reality. Please do reach out to us and we will work on individual solutions tailored to you.
TKE – Move Beyond
