House Manager / Program Director Summary of the Job
About Mary’s Place: A Mission of Compassion
Mary’s Place of Pittsburgh provides safe housing and holistic support for pregnant women and mothers of newborns. Rooted in the Church and guided by love, we nurture a faith-based community where women are empowered to build stability, embrace independence, and create hopeful futures through life and parenting skills, faith-centered activities, and opportunities for service.
The House Manager / Program Director is responsible for all aspects of the residential operations and the development of programs and services in the fulfillment of Mary’s Place mission, policies and procedures. The House Program Director is accountable to create a loving and positive environment, to ensure the activities of the house are in-line with a faith-based community. Additionally, the House Manager / Program Director reports to the Executive Director and will collaborate on a regular basis with the Executive Director and Board of Directors.
Essential Functions
1) Residential Operations:
· Accountable for all day to day operations of Mary’s Place to ensure the safety and well-being of the residents and their babies. Responsibilities include:
· Fosters a loving and positive environment, to ensure the activities of the house are in-line with the teachings of Catholic / Christian Values and provide opportunities for spiritual development.
· Develops/updates the formal documentation of standards, policies, and procedures in accordance with the mission.
· Develops and manages the household calendar and scheduling. This includes ensuring 24/7 staff coverage, meal planning, chores, baby inventory, housecleaning, yard maintenance, completing preventive maintenance, scheduling contractors/ service workers and structured activities/programs of the residents
· Hires, supervises, and develops house staff. This includes creation of job descriptions, performance reviews, training, staff meetings and regular communications resulting in employee engagement and retention.
· Ensures food and supplies are on hand, and expenditures are in line with the budget. Provides the Executive Director with reporting and analysis of food and supply over / under on a weekly basis.
· Assists with the Intake process for possible new residents.
· Ensures residents and staff policies and procedures are followed, and appropriate actions are taken when needed. Escalates information to the Executive Director when needed.
· Ensures safety standards are upheld and documented along with conducting safety drills as required.
· Approves house expenditures within given authority, manages petty cash, and maintains vendor relations.
2) Program Development:
· Develops programs and services in the fulfillment of Mary’s Place mission, policies and procedures.
· Designs and implements programs and services to empower the residents to leave Mary’s Place with stability and independence.
· Develops, maintains and reports program statistics. Communicates program results to the Executive Director.
· Ensures residents are participating in agency/assistance programs and agency/assistance procedures are being followed.
3) Administrative:
· Communications to the Executive Director and Board of Directors.
· Communicates effectively and provides, in a timely and accurate manner, information necessary for the Executive Director to function properly and to make informed decisions.
· Participates with the Executive Director in planning for short-term and long-term house expenditures.
· Inputs information into the system and creates house and program reports.
· Collaborates with the Executive Director on communication to the Board of Directors.
· Assists the Executive Director with the preparation of monthly financial statements that accurately reflect the financial condition of the house against the annual budget.
· Assists the Executive Director with events held at the house.
· Works with volunteer groups to complete identified house and resident activities
· Supports the Executive Director to enhance Mary’s Place brand image by being active and visible in the community and by partnering with other non-profit, church, community, corporate, civic and educational institutions.
· Collaborates with Executive Director to develop the annual house budget.
4) Education and Experience
· Bachelor’s degree in social work, human services or related field preferred, however relevant work experience will be taken into consideration.
· Minimum three years’ experience in the human services field preferably working with at risk women, children and/or families, along with three years in a manager/supervisor role. The manager/supervisory role included: hiring/training/development, budgeting, program development, and the direct running of the day-to-day operations.
5) Knowledge, Skills and Abilities
· Knowledge and commitment to faith-based teachings and practices Catholic and/or Christian Values.
· Knowledge of assistance programs and processes to obtain assistance benefits.
· Strong crisis intervention skills.
· Case Management Background
· Strong written, verbal, and listening skills with demonstrated understanding of and sensitivity to culturally diverse populations.
· Strong organizational and detail-oriented skills.
· Strong computer skills.
· Servant leadership mindset / ministry background preferred.
Minimum Job and Physical Requirements
· Eligible to work in the US.
· Current/valid PA driver’s license with at least 3 years driving experience with a safe driving record.
· Ability to have a full coverage schedule and/or manage and cover shifts, Mary’s Place is a 24/7 maternity home The House Manager / Program Director would need to be able to have a full employee roster to fulfill all shifts with personnel, including overnights, weekends and holidays.
· Mary’s Place has multiple floors - must be able to navigate stairs.
· Ability to lift to 25 pounds, receive shipments, break down shipment boxes, take out trash/ recyclables, household laundry, etc.
Apply on Indeed or send resume with cover letter to [email protected].
Pay: From $60,000.00 per year
Benefits:
- Paid time off
- Professional development assistance
Shift availability:
- Day Shift (Required)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Commute:
- Pittsburgh, PA 15226 (Required)
Work Location: In person
