Education – Associate Degree in Health Information Administration, Medical Technology or a closely related degree is preferred; High School Diploma or GED required.
Experience – Three (3) years of relevant experience is preferred.
Knowledge & Skills –
- Health Information experience preferred.
- Knowledge of medical terminology is preferred.
- Knowledge of the Privacy Act in regards to the confidentiality of health information / Release of Information.
- Ability to scan documents with clarity and detail to document type and descriptions.
- Ability to communicate and interact effectively with the public via telephone and in person for the purpose of supplying or obtaining information.
- Computer skills required.
- Ability to review and process daily mail and fax requests.
- Ability to copy images to disc as requested.
- Customer service oriented.
The purpose of the position is to facilitate efficient and accurate processing of release of information requests, accurately scan medical information into the electronic medical record, and provide general support to the Health Information Management Department.
Work is performed in an ambulatory and/or inpatient health setting. Occasional travel may be required.
The position requires continuous change from sitting to standing and walking within the facility. Performance of duties requires regular bending, lifting, stooping and stretching.
Satisfactory job performance will be determined by successful execution of the following:
- Provide information to patients and obtain signatures on necessary forms. Maintain the confidentiality of medical records and other information contained therein. Interpret the Privacy Act Law in all areas.
- Responsible for scanning a variety of documents in the electronic health record.
- Performs receptionist duties answering the telephone, directing calls and taking messages.
- Hospital and/or Clinic encounter analysis. Ensures chart completeness according to guidelines when analyzing the electronic health record.
- Provide information to patients and obtain signatures on necessary forms. Maintain the confidentiality of medical records and other information contained therein. Interpret the Privacy Act Law in all areas.
- Customer service oriented.
- Regular attendance is required.
- Performs other duties as assigned.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
