Moving Forward Therapy Services!
Job Summary
We are seeking an energetic and highly organized Front Desk Receptionist to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your positive attitude and professional demeanor will help create a friendly environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while supporting daily business functions.
Duties
- Greet visitors and clients warmly, ensuring a positive first impression for everyone entering the premises
- Answer multi-line phone systems promptly and professionally, directing calls efficiently to the appropriate departments or personnel
- Manage appointment scheduling and calendar coordination using office management software and Google Workspace tools
- Handle data entry tasks accurately within spreadsheets and customer databases, maintaining organized records
- Assist with clerical duties such as filing, proofreading documents, and preparing correspondence using Microsoft Office and Word processing applications
- Support office operations by managing supplies inventory, organizing files, and performing general administrative tasks
- Provide excellent customer support by addressing inquiries, providing information about services, and ensuring client communication is clear and courteous
Skills
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and productivity software
- Experience with multi-line phone systems and phone etiquette to handle high-volume calls effectively
- Bilingual abilities are a plus to assist diverse clientele confidently (Spanish, English and Portuguese)
- Excellent organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment
- Knowledge of office management procedures including filing systems, data entry, and record keeping
- Familiarity with QuickBooks for basic bookkeeping and financial record management
- Demonstrated customer service skills with a friendly demeanor and professional communication style
- Ability to manage calendar schedules accurately while demonstrating time management expertise
- Technical proficiency in computer skills such as typing, proofreading, and using spreadsheets for data organization
- Previous experience in front desk or administrative roles within medical or dental offices is advantageous but not required
Join our team where your organizational talents will shine! We value proactive individuals who thrive on delivering outstanding support while fostering a welcoming atmosphere. This role is perfect for those eager to grow their office management expertise in a dynamic environment! Moving Forward Therapy Services.
Benefits:
Work Location: In person