ABOUT US.
When you join the Complete Care team, you will do more than join the most trusted Durable Medical Equipment (DME) supplier in Northeast Alabama — you will impact the lives of others within your own community.
Our employees are compassionate, caring, and friendly and provide comfort to those in need of medical equipment. You will go home daily knowing that you made someone’s life better.
Previous experience in customer service is required and experience in the Healthcare industry is preferred.
Responsibilities:
- Handles telephone calls, distributes and documents the information appropriately.
- Receives incoming orders for equipment and documents accordingly as well as contacting appropriate field personnel.
- Works with doctors or primary providers to gather all necessary information for medical claim filing.
- Communicates with referral sources on an ongoing basis.
- Filing of billing and clinical information as needed.
- Orders and maintains inventory of office supplies.
- Demonstrate equipment to patients
- Performs other duties as assigned.
POSITION REQUIREMENTS:
1. High school diploma or equivalent.
2. Prior home health care experience preferred.
3. Good communication skills.
4. The ability to use a computer is a must.
5. Must be able to read, write, and speak English fluently ( is a plus).
WORKING CONDITIONS
- Work will be mostly in the store. Arriving at 8:30AM and Closing at 5PM.
- This is a highly-visible position. The Customer Service Representative must assist the Store Manager in maintaining a successful store operation while working within the established goals and instructions of the President.
Job Type: Full-time
Pay: $14.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Vision insurance
Shift:
Work Location: In person
