PQC is accepting applications for experienced, civilian Medical Appointment Clerks to work onsite alongside the 87th Medical Group, at the McGuire-Dix Air Force Base
(near Trenton, New Jersey).
At PQC, our employees are our best asset. We pride ourselves on growth and exceeding expectations, not only for our customers but also for our employees. We believe that having the best of the best on staff translates into having the best of the best in customer results.
Duty Hours:
730AM to 430PM
Hourly rate:
$19.72+ $5.09 benefits
Background:
The Air Force Medical Service provides medical services for more than 2.63 million active duty Service Members, Veterans and eligible beneficiaries. When specialty care is referred, the Referral Management Center is responsible for assisting the member, coordinating the referral with the specialty office, tracking the referral to closure, and returning all results of treatment to the patient’s medical record. The successful candidate for this position will assist members and medical professionals throughout the referral process.
Duties will include:
- Provide outstanding customer service in greeting patients/visitors at a front desk
- Answer and direct telephone calls to appropriate section for assistance, handle independently or take messages, as required
- Determine patient eligibility for services and schedules medical appointments for referred care
- Obtain updates and files medical records using electronic medical records systems
- Request medical records and ensures arrival of medical records prior to appointment
- Obtain documentation as requested by healthcare providers (test results, or documentation not yet filed in records)
Qualifications:
- High school diploma or (GED) equivalency.
- General office administrative and clerical skills to perform receptionist duties and answer telephones.
- Knowledge of word processing, and Microsoft applications (including Windows, Word, Excel, Outlook).
- General medical ethics, telephone etiquette, written/verbal/electronic communication, and customer service skills.
Members of our team may Enjoy:
- Working with a highly engaged staff
- Competitive compensation
- Comprehensive benefits beginning first day
- Medical
- Dental
- Vision
- Life
- Short Term Disability
- Long Term Disability
- Paid Time Off
- Paid Holidays
- Paid Weather Days
- Reimbursement for certifications
Pay: $19.72 - $22.84 per hour
Benefits:
- AD&D insurance
- Dental insurance
- Dependent health insurance coverage
- Disability insurance
- Employee discount
- Free parking
- Health insurance
- Life insurance
- Military leave
- On-the-job training
- Opportunities for advancement
- Paid orientation
- Paid sick time
- Paid time off
- Paid training
- Referral program
- Vision insurance
Work Location: In person
