Service Advisors
HIGH ACHIEVERS EARN HIGH REWARDS!
Volkswagen of Park Cities in Dallas is excited to welcome motivated and customerfocused Service Advisors to join our growing Service Center. As a key representative of our Service Department, the Service Advisor serves as the primary point of contact for our customers-helping them understand their vehicle's maintenance and repair needs, outlining service options, and providing clear cost estimates before coordinating with our Technicians.
Employee BenefitsCompensation Package
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Paid time off (PTO) and Holiday pay
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Company paid life insurance
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Health and wellness plans
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Medical, dental, vision, and supplemental insurance
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Flexible Spending accounts
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Financial retirement plans WITH COMPANY MATCHING
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401K and ROTH
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Employee Discounts
Role Responsibilities
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Guide customers on services, costs, and recommendations
- Manage records, invoices, payments, and warranty verification
- Upsell services and support department sales goals
- Schedule appointments and create detailed repair orders
- Verify insurance and coordinate loaner vehicles
- Provide clear, ongoing status updates to customers
Employee Prerequisites
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Flexible availability to support business needs
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Sales experience with a working knowledge of the automotive industry
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Basic computer skills and comfort navigating software systems
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Ability to complete onboarding efficiently
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Ability to stand, walk, or sit for extended periods (up to 5 hours)
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Strong verbal and written communication skills, with the ability to read and interpret documents, prepare routine reports, and interact effectively with customers, colleagues, and management
Job Type:
Full-time
We are an Equal Opportunity Employer. All applicants must be at least 18 years of age and legally authorized to work in the United States. A valid driver's license is required, and candidates must successfully complete all preemployment screening processes.
