M&K Truck Centers is seeking an Outside Parts Sales Representative who enjoys relationship-based selling, values long-term customer partnerships, and is equally comfortable expanding business through new customer development.
We believe great salespeople are developed through experience, mentorship, and customer interaction. That's why we've created our OPS Fast Track Development Program, designed to prepare talented individuals for a successful career in Outside Parts Sales through hands-on training and exposure to every aspect of our parts operation.
Whether you're an experienced sales professional outside the heavy truck industry or a motivated individual with strong sales potential with little to no experience, this program provides a structured path to becoming a successful Outside Parts Sales Representative for the heavy truck industry.
OPS Fast Track Development Program
We are looking for individuals with strong sales aptitude, customer service skills, and the drive to build lasting customer relationships. Prior heavy-duty truck parts experience is beneficial but not required.
Participants in the program will be compensated as though they are already an Outside Sales Representative while they complete a structured development plan that includes:
Phase 1: Parts Delivery Driver and Warehouse Support (2 Months)
Learn our customer base, delivery routes, and parts operation
Build relationships with customers through daily interactions
Gain familiarity with inventory, products, and customer needs
Develop an understanding of dealership operations and service expectations
Phase 2: Parts Counter Representative (3 Months)
Assist customers with parts identification and ordering
Learn Mack and Volvo OEM product offerings
Develop quoting, pricing, and customer service skills
Work closely with service, parts, and fleet customers
Gain experience in leveraging resources to identifying parts, cross referencing, related and alternatives parts suggestions and more
Phase 3: Outside Parts Sales Ride-Alongs (1 Month)
Ride with experienced Outside Parts Sales Representatives
Observe territory management and customer relationship strategies
Learn prospecting, account development, and solution-based selling
Participate in customer visits and sales calls
Phase 4: Sales Manager Territory Training (2 Weeks)
Work directly with the Parts Sales Manager in an active territory
Learn territory planning, account growth strategies, and performance expectations
Receive coaching on sales processes, customer development, and business planning
Prepare for transition into an Outside Parts Sales role
Throughout the entire 6 month program there will be daily supplier training, OE training, systems training, report training and much more to grow and expand your product knowledge.
Upon successful completion of the program, candidates will be positioned to assume a territory and begin their career as an Outside Parts Sales Representative.
What We're Looking For:
A relationship-focused sales professional who enjoys building customer partnerships and developing new business
Strong communication, customer service, and relationship-building skills
Self-motivated, organized, and results-oriented
Comfortable using CRM systems and technology
Heavy-duty truck parts experience is preferred but not required
We can teach product knowledge. We're looking for individuals with the drive to build relationships, earn customer trust, and grow business.
