Overview
Join our dynamic team as a Server Team Member and become a vital part of creating memorable dining experiences! In this energetic role, you'll deliver exceptional guest service, serve food and beverages with enthusiasm, and ensure every guest feels welcomed and valued. Your passion for hospitality combined with your skills in food and drink service will help foster a lively, friendly atmosphere that keeps guests coming back. This paid position offers an exciting opportunity to grow your career in the vibrant food industry while honing your customer service and sales skills.
Responsibilities
- Greet guests warmly, present menus confidently, and provide detailed descriptions of food and beverage options to enhance their experience
- Take accurate orders using POS systems such as Aloha POS or Micros POS, ensuring all special requests are noted and processed efficiently
- Serve food and beverages promptly, including cocktails, wine, spirits, and non-alcoholic drinks, maintaining high standards of presentation and quality
- Process sales transactions accurately, handle cash or credit card payments, and give correct change while adhering to cash handling procedures
- Upsell menu items such as premium drinks or desserts to maximize sales opportunities while ensuring guest satisfaction
- Maintain cleanliness and sanitation standards by bussing tables, cleaning service areas, and following food safety protocols
- Collaborate with kitchen staff to ensure timely food preparation and delivery, supporting overall restaurant operations during busy hours
Skills
- Proven experience in food service roles within restaurants or the food industry, including fine dining or nightclub environments
- Strong knowledge of POS systems like Aloha POS, Micros POS, or OpenTable for efficient order processing and sales management
- Excellent customer service skills with the ability to build rapport and handle guest relations professionally
- Knowledge of beverage service including spirits, wine, cocktail preparation, and drink presentation techniques
- Ability to manage multiple tasks effectively with strong time management skills during high-volume periods
- Basic math skills for processing transactions accurately and managing cash handling responsibilities
- Food safety certification knowledge along with experience in food handling, sanitation, and proper food preparation techniques
Join us to deliver outstanding service in a lively setting where your energy makes a difference! We value passionate team players eager to grow their hospitality careers while providing exceptional guest experiences.
Pay: $17.00 - $29.49 per hour
Expected hours: 16.0 – 40.0 per week
Benefits:
- Employee discount
- Food provided
Work Location: In person