As a Customer Service team member you are passionate about bringing the products to life for our customers and resolving any issues they may have. You will play a critical role in creating this world-class experience by answering inbound customer service calls from our customers.
You'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect.
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Answer calls in a professional and courteous manner with a goal of having the customer feeling "delighted"
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Analyze customer situations and determine viable options that will serve them best
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Accurately place telephone orders offering specials, promotions and services that help meet customers needs
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Work independently and professionally
Are you:
- Able to help customers in Spanish and English fluently
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Flexibility is a must in this position; Full time is 20+ hours a week
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Proficient in keyboarding and computer skills
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Able to analyze problems
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Able to work fast paced and under stress
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Able to perform essential duties and responsibilities with efficiency and accuracy
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Able to handle confidential information
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Able to type 30+ WPM