Job Summary: The Sales Associate will support the Team by assisting Sales Representatives in delivering top-tier customer service and maximizing sales. This role requires collaboration with sales reps and customers, handling a variety of tasks to ensure smooth operations and high levels of customer satisfaction.
Key Responsibilities:
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Work directly with the Sales Representatives and sales management in optimizing their sales efforts.
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Help plan and implement promotions while improving workflow efficiency.
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Manage urgent tasks and make selected sales calls on behalf of Sales Representatives.
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Reach out to targeted customers to upsell products and increase order sizes using effective sales techniques.
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Promote products and campaigns as instructed by the Sales Representatives.
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Coordinate and organize promotional materials such as mailings and product line drives.
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Act as a point of contact for customer service issues and liaise with other departments on behalf of Sales Representatives.
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Process faxed and other orders as required.
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Assist the data entry team with processing incoming orders.
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Adhere to company and departmental policies and procedures.
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Perform all other duties as assigned by Threshold Management.
Required Qualifications:
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Proven ability to handle telephone sales and work with multiple Sales Representatives.
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Minimum of 1 year of relevant experience in sales or customer service.
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Proficiency in Microsoft Office Suite, including Excel.
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Strong communication skills, both written and verbal.
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Excellent typing and data entry skills.
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Ability to pass the company’s proficiency test with a score of at least 80%.
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Well-organized with strong attention to detail.
Preferred Skills:
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Previous sales experience is preferred.
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Excellent interpersonal skills.
